Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shelby Neal

Bourne,Lincolndshire

Summary

Dedicated and courteous professional with a strong ability to welcome customers with a smile and maintain politeness at all times. Skilled in taking orders and serving drinks efficiently, ensuring no spills. Proven expertise in keeping the work area clean and tidy, as well as ensuring all equipment is clean before and after use. Experienced in using tea pots and coffee machines. Committed to maintaining high standards of cleanliness and customer service.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Carer

Family
02.2025 - Current


  • Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
  • Assisted with mobility to ensure safety and prevent accidents.
  • following the passing of my nan I have been looking after my disabled grandad


Student

Stamford College
Stamford, Lincolnshire
09.2023 - 11.2024


  • Improved customer service skills through work at the college restaurant that is used by students, the general public and for events.
  • I helped in the front of house operation, seating and greeting guests.
  • I waited on tables, taking orders, serving both food and drink as well as clearing and cleaning
  • I worked on the bar providing drinks

Education

NVQ Level 1 - Food and Beverage service

Stamford College
Stamford
05.2023 - 07.2024

NVQ Level 1 - Food Preparation and Cooking

Stamford College
Stamford
09.2023 - 07.2024

Entry Level Maths

Stamford College
Stamford
09.2023 - 07.2024

Entry Level English

Stafford College
Stafford
09.2023 - 07.2024

Skills

  • I always welcome people with a smile and am always polite to costumers
  • I can take orders and serve drinks without any spills
  • I can keep the work area clean and tidy
  • I make sure all equipment is clean before and after every use
  • I used a tea pot and coffee machine before


Affiliations

  • My hobbies and interests are drama, reading and looking after pets

Timeline

Carer

Family
02.2025 - Current

Student

Stamford College
09.2023 - 11.2024

NVQ Level 1 - Food Preparation and Cooking

Stamford College
09.2023 - 07.2024

Entry Level Maths

Stamford College
09.2023 - 07.2024

Entry Level English

Stafford College
09.2023 - 07.2024

NVQ Level 1 - Food and Beverage service

Stamford College
05.2023 - 07.2024
Shelby Neal