Carla Slade

I was caring for both of grandparents in this timeframe until present.

They both now require more care as my grandfather is palliative.

• Communicated effectively with colleagues to facilitate teamwork.
• Enhanced customer satisfaction by providing excellent service.
• Handled complaints with professionalism to retain clients.
• Welcomed guests warmly to create positive first impression.
• Maintained inventory, reducing stock shortages.
• Delegated tasks to team members, enhancing productivity.
• Upheld cleanliness standards in workspace to maintain hygiene levels.
• Served customers promptly and courteously for repeat business.
• Trained new staff members, promoting skill development.
• Assisted customers with queries, improving overall experience.
• Managed reception area, greeting visitors and providing assistance to create welcoming environment.

• Delivered health education programmes to promote community health awareness.
• Championed the implementation of evidence-based practice within the nursing team.
• Assisted doctors during procedures, ensuring successful operations.
• Performed wound dressings, contributing to faster healing process.
• Collaborated with multidisciplinary team for improved patient outcomes.
• Safeguarded patients' wellbeing with diligent observation and immediate action on any changes in condition.
• Carried out infection control measures resulting in reduced risk of hospital-acquired infections.

• Participated actively in continuous professional development activities; stayed abreast of latest advancements in healthcare industry.
• Responded quickly to emergencies, safeguarded patient well-being.
• Implemented individualised care plans; tailored interventions to unique patient situations and expectations.
• Managed wound dressing changes, promoted healing.
• Championed mental health awareness amongst colleagues; broke down stigma attached to psychiatric illnesses in clinical setting.
• Provided emotional support to patients and families during challenging times.
• Collaborated effectively with other healthcare professionals in complex case management meetings; optimised holistic approach towards patient wellness.
• Mentored junior nursing staff; contributed to professional development within department.
• Delivered consistently high standards of individualised nursing care, best maintaining patients' health and wellbeing.