Summary
Overview
Work history
Education
Skills
Languages
Timeline
Naqash Ahmad

Naqash Ahmad

East London

Summary

Self-motivated individual doing an MSc in Management with Digital Marketing.I gained theoretical and practical skills, including critically analyzing foreign policies and policies concerning human rights. I also gained administrative experience by working for different organizations. Upbeat with strong complaint handling expertise. Diffuses conflict and converts customers through active listening and rapport building. Exceeds targets by delivering consistent service. Motivated customer service team member eager to streamline operating procedures to maximize team efficiency and customer satisfaction. specializes in quality, speed and performance improvements

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Carer

Nation Care Agency
06.2022 - 01.2023
  • Created positive relationships with clients through practical support and companionship, improving overall quality of life.
  • Aided clients with bedtime routines, washing and dressing.
  • Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre patients.

Administrative Clerk

National University of Modern Languages
Islamabad
06.2016 - 12.2022
  • Typed reports and drafted letters for executives.
  • Assisted accountant in managing accounts receivables and payables to support bookeeping practices.
  • Communicated with vendors to negotiate contracts for product orders.
  • Practiced confidentiality to adhere to company procedures.
  • Sorted and distributed mail to designated recipients to maintain smooth delivery.

Security Receptionist

Royal Academy of Dance London
01.2022 - 04.2022
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Managed bookings using Booker software to schedule, cancel, and re-arrange appointments.
  • Delivered front of house duties with warm and professional manner.

Site Supervisor

Rapid Construction Pvt. Ltd
03.2014 - 04.2015
  • Closely managed site operations, keeping team production at an optimal pace.
  • Managed site safety and security to prevent intrusion, criminal activity, vandalism and risk to workers.
  • Directed projects according to schedule and quality demands.
  • Led labouring teams by driving continued productivity to reach targets.
  • Provided training in using safety gear and helmets to comply with safety procedures.

Education

MSc - Management with Digital Marketing

BPP University, London
06.2023 -

MA - International Relations

Middlesex University, London
01.2021 - 01.2022

Notable Modules: Global Security Globalization Foreign Policy Analysis

BS Hons International Relations - International Relations

NUML, Islamabad
09.2016 - 06.2020

DAE - Civil Engineering

SWEDISH INSTITUTE OF TECHNOLOGY , RAWALPINDI
01.2011 - 02.2013

Skills


  • MS Office, Word, Excel spreadsheet, Power Point, Adobe Acrobat and Photoshop
  • Computer software and hardware installation and networking
  • Key Skills
  • Problem solving: Analysing and proposing solutions to obstacles relating to processes at work
  • Communication: Presenting completed projects to my peers and lecturers Dealing with students and faculty questions in a polite and professional manner in my university job
  • Data analysis / Report writing: Analysing sources of information gained, communicating findings in an accurate and structured fashion within my course projects and essays
  • Teamwork: Working in a team to complete group course projects and organizing conferences and events in a large team during my studies and job Supporting new team members and juniors by buddying up and providing training, encouragement, and support

Languages

English
Fluent
Urdu
Native
Hindko
Native
Punjabi
Native

Timeline

BPP University - MSc, Management with Digital Marketing
06.2023 -
Carer - Nation Care Agency
06.2022 - 01.2023
Security Receptionist - Royal Academy of Dance London
01.2022 - 04.2022
Middlesex University - MA, International Relations
01.2021 - 01.2022
NUML - BS Hons International Relations, International Relations
09.2016 - 06.2020
Administrative Clerk - National University of Modern Languages
06.2016 - 12.2022
Site Supervisor - Rapid Construction Pvt. Ltd
03.2014 - 04.2015
SWEDISH INSTITUTE OF TECHNOLOGY - DAE, Civil Engineering
01.2011 - 02.2013

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Naqash Ahmad