Shauna Briggs
Catfield,No
Summary
Accomplished professional with expertise in strategic planning and inventory management. Demonstrates exceptional resourcefulness and remains calm under pressure, ensuring efficient operations and optimal resource utilisation. Committed to leveraging skills to drive organisational success and achieve long-term career growth.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Customer sales assistant
Vue cinema
Romford, Havering
11.2008 - 02.2009
- Oversaw efficient crowd control during busy periods-ensured orderly queues and timely entry into theatres.
- Assisted in setup of promotional displays, contributing to effective marketing campaigns.
- Ensured up-to-date knowledge on ratings restrictions; advised customers accordingly.
- Maintained cleanliness and organisation of cinema premises for comfortable viewing experience.
- Provided information about films, schedules, and upcoming events to enhance patron experience.
Waitress assistant
Jail House Rock
Hornchurch, Havering
03.2009 - 09.2009
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Enhanced dining experience through friendly interaction with customers.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Checked customers' identities to ensure age requirements were met for purchase of alcohol,.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Followed health regulations whilst handling food, promoting safe practices.
- Assisted head waitress with large party coordination, aiding in smooth function.
Sales assistant
Reiss
West Thurrock, Thurrock
11.2009 - 04.2010
- Company Overview: Retail clothing
- Duties included organising stock, serving customers.
- Retail clothing
- Fostered welcoming store environment by maintaining clean and well-organised displays.
- Handled cash transactions swiftly, ensuring accurate accounting at end of each shift.
- Assisted customers with product selection for optimal satisfaction.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Collaborated effectively with team members to meet sales targets.
Restaurant hostess
Wimpy
West Thurrock, Thurrock
05.2010 - 10.2010
- Duties included taking orders and serving food, clearing and cleaning tables and also washing up as well.
- Maintained constant communication with culinary team about dietary restrictions or allergies noted by guests ensuring safe dining experiences.
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
- Distributed menus upon arrival of customers, expediting ordering process.
- Coordinated large party bookings effectively to ensure smooth execution of services.
- Facilitated customer inquiries, resulting in improved guest experience.
Retail assistant
Evans clothing store
West Thurrock, Thurrock
10.2010 - 04.2011
- Duties included working and serving on tills, organising stock and floor stock, personal shopper and fashion advisor.
- Maintained clean shop floor, promoting welcoming environment.
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Handled transactions, maintaining accurate till records.
- Assisted in stock replenishment to maintain store appearance.
Volunteer Support
Havering
Romford, Havering
11.2011 - 04.2013
- Assisted parents during transition to foster care for high-need children and young people, including twins with significant disabilities.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Holiday home cleaner
Self employed
Sea Palling, Norfolk
02.2019 - Current
- Followed up on homeowner requests promptly, ensured satisfaction with service provided.
- Ensured fresh and clean bathroom spaces with meticulous scrubbing and sanitising.
- Achieved spotless living areas by thorough vacuuming, dusting, mopping and surface polishing.
- Took care of waste disposal for promoting healthy living environments.
- Created welcoming guest rooms by regular airing out and refreshing linens.
- Performed deep-cleaning tasks for maintaining overall household cleanliness.
- Collaborated closely with homeowners to understand specific cleaning preferences or requirements.
- Employed safe handling practices during product usage to avoid accidents or spills.
- Utilised eco-friendly cleaning agents to minimise environmental impact whilst cleansing household items.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Have also worked for private clients completing deep cleans.
Education
NVQ Level 2 - Fashion Design
Barking And Dagenham College
Barking, Barking and Dagenham 09.2006 - 05.2008
GCSE - grades: All between B's and D's
All saints catholic school
Dagenham, Barking and Dagenham 09.2002 - 07.2006
Skills
- Strategic planning
- Resourcefulness
- Calm under pressure
- Inventory management
Personal Information
- Date of birth: 10/13/90
- Nationality: White British
References
References available upon request.
Timeline
Holiday home cleaner
Self employed
02.2019 - Current
Volunteer Support
Havering
11.2011 - 04.2013
Retail assistant
Evans clothing store
10.2010 - 04.2011
Restaurant hostess
Wimpy
05.2010 - 10.2010
Sales assistant
Reiss
11.2009 - 04.2010
Waitress assistant
Jail House Rock
03.2009 - 09.2009
Customer sales assistant
Vue cinema
11.2008 - 02.2009
NVQ Level 2 - Fashion Design
Barking And Dagenham College
09.2006 - 05.2008
GCSE - grades: All between B's and D's
All saints catholic school
09.2002 - 07.2006
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