Matthew Leetch
Ballymena,Antrim and Newtownabbey
Summary
I am a highly organised and safety-focused person with extensive experience in leadership roles, including School House Captain and Cross-Country Captain. Through my mentoring roles and leadership roles both within school and the community I have learnt the value of being both a team leader and a team member. I have proved my ability to remain calm under high pressure situations through my work with Radio Cracker. I am highly committed to fostering teamwork and problem-solving, with a track record of inspiring peers during challenging expeditions such as the Duke of Edinburgh programme. I want to start my engineering career with NIE due to the excellent opportunities available and the ability to learn while getting hands on experience. Following on from the foundation degree I intend to progress to become a chartered engineer by completing an honours degree followed by a masters degree and I believe that NIE will provide the foundation and opportunities in which to achieve this.
Overview
2
2
years of professional experience
Work history
Customer sales assistant
Marks & Spencer
Ballymena, Mid and East Antrim
11.2024 - Current
- Increased customer satisfaction with prompt complaint resolution.
- Delivered professional representation of brand during interactions with customers.
- Oriented new staff members, fostering a supportive team atmosphere.
- Upsold additional products for increased revenue generation.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Executed visual merchandising displays to increase product appeal.
- Resolved queries swiftly, contributing to positive customer experience.
- Prioritised tasks effectively in fast-paced retail settings.
Volunteer Radio Presenter
Radio Cracker
Ballymena, Mid and East Antrim
11.2024 - Current
- Prepared before every broadcast resulting in smooth delivery of each segment.
- Utilised sound editing software proficiently, ensuring flawless broadcast sound quality.
- Conducted research in preparation for on-air discussions, ensuring accuracy and relevancy.
- Set and reviewed daily playlists of songs, maintaining on-trend music selections to engage listeners.
- Developed and implemented interactive segments to encourage listener participation.
Volunteer Charity Radio Tech Assistant
Radio Cracker
Ballymena, Antrim
11.2023 - Current
- Assembled radio equipment for broadcasting.
- Resolved technical issues promptly for uninterrupted broadcasting.
- Tested newly installed equipment prior to use on air.
- Coordinated with engineers for successful system upgrades and enhancements.
- Ran cables to connect devices, equipment and power sources to newly installed systems.
Education
A-Levels -
Slemish College
Ballymena 09/2019 -
GCSEs -
Slemish College
Ballymena 09/2019 -
Skills
Health & Safety Focussed
- House Captain duties include running competitions & events for students in which safety procedures are in operation
- Sound & Light technician for school productions requires careful laying of cables and equipment
Emotional Intelligence
- Duke of Edinburgh by encouraging and inspiring team to continue during the silver expedition when weather turned
- Ability to handle pressures of live radio both as a presenter and a technician
- Ability to lead church band and school orchestra through drumming to large audiences
Communication
- Peer Mentor in school to Year 8's
- Mathematics Mentor, Science Ambassador, Literacy Mentor to under-achieving students in school
Team Work
- Team Leader: School House Captain, School Cross-Country Captain
- Team Member: School Senior Leadership Team, Radio Cracker Committee, Saphara Young Leaders, Duke of Edinburgh, Choir, Orchestra, Marks & Spencer
Organisation
- Planning Year 8 House Day
- Planning whole school Talent Show
- Studying at school while holding a senior leader position and a part-time job alongside Radio Cracker and church commitments demonstrates that I can multi-task and prioritise
Problem Solving
- Logical problem solving through Mathematics
- Audio & Visual Technical Team at church
- Sound for school productions
- Radio Cracker Technician
Adaptability & Flexibility
- My volunteering for Radio Cracker requires me to answer questions from live presenters at all times during broadcast
- I often cover presenters shows on Radio Cracker if needed at short notice
- When working as a mentor at school I often have to adapt my approach based on the individual student's needs
Affiliations
- Drummer in school orchestra & church band
- Guitarist in church band
- Casual football player
- Gym member
- Ply golf
References
References available upon request.
Timeline
Customer sales assistant
Marks & Spencer
11.2024 - Current
Volunteer Radio Presenter
Radio Cracker
11.2024 - Current
Volunteer Charity Radio Tech Assistant
Radio Cracker
11.2023 - Current
A-Levels -
Slemish College
09/2019 -
GCSEs -
Slemish College
09/2019 -