Dedicated and reliable professional with proven track record in customer service and safe driving. Possesses strong communication and problem-solving skills, ensuring smooth and pleasant journeys. Focused on delivering exceptional passenger experiences and operational excellence in [Desired Position] role.
Overview
2
2
years of professional experience
Work history
Coach driver
Selwyns - National Express
Runcorn, Merseyside
2025.12 - Current
Assisted elderly or disabled passengers, promoting an inclusive environment on board the coach.
Utilised GPS systems effectively to navigate unfamiliar routes and ensure accurate journey times.
Improved customer satisfaction with professional interaction and assistance.
Facilitated smooth boarding and deboarding processes; improved passenger flow efficiency.
Conducted daily vehicle inspections; maintained high standards of safety and reliability.
Attended periodic training sessions diligently; kept updated with latest industry standards and procedures.
Bus driver
ARRIVA Northwest
St helens, Merseyside
2023.10 - 2025.12
Promoted good behaviour amongst passengers with clear communication of rules.
Provided excellent customer service to passengers, ensuring a comfortable journey.
Handled emergencies effectively by applying first-aid training when necessary.
Coordinated with control centres for updated route information, keeping journeys efficient.
Assisted elderly or disabled passengers, promoting inclusivity and respect.
Maintained cleanliness in the bus through regular checks and cleaning.
Maintained punctuality for smooth running of timetable schedules.
Reported any mechanical problems promptly for early resolution.