Summary
Overview
Work history
Education
Skills
Timeline
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Shaun Halliday

Shaun Halliday

Skelmersdale ,Lancashire

Summary

Dedicated and reliable professional with proven track record in customer service and safe driving. Possesses strong communication and problem-solving skills, ensuring smooth and pleasant journeys. Focused on delivering exceptional passenger experiences and operational excellence in [Desired Position] role.

Overview

2
2
years of professional experience

Work history

Coach driver

Selwyns - National Express
Runcorn, Merseyside
2025.12 - Current
  • Assisted elderly or disabled passengers, promoting an inclusive environment on board the coach.
  • Utilised GPS systems effectively to navigate unfamiliar routes and ensure accurate journey times.
  • Improved customer satisfaction with professional interaction and assistance.
  • Facilitated smooth boarding and deboarding processes; improved passenger flow efficiency.
  • Conducted daily vehicle inspections; maintained high standards of safety and reliability.
  • Attended periodic training sessions diligently; kept updated with latest industry standards and procedures.

Bus driver

ARRIVA Northwest
St helens, Merseyside
2023.10 - 2025.12
  • Promoted good behaviour amongst passengers with clear communication of rules.
  • Provided excellent customer service to passengers, ensuring a comfortable journey.
  • Handled emergencies effectively by applying first-aid training when necessary.
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Assisted elderly or disabled passengers, promoting inclusivity and respect.
  • Maintained cleanliness in the bus through regular checks and cleaning.
  • Maintained punctuality for smooth running of timetable schedules.
  • Reported any mechanical problems promptly for early resolution.

Education

NVQ Level 2 - Electrcal instalation.

West lancs college
Skelmersdale
2011-05

NVQ Level 1 - Electrical installation

West lancs college
Skelmersdale
2010-05

GCSEs - English , Maths , Science all B+

Lathom high school
Skelmersdale
2009-05

Skills

  • Safe driving practices
  • Timetable coordination
  • Driver hours monitoring
  • Vehicle inspection
  • Digital tachograph card holder
  • Route navigation proficiency
  • Peaceful conflict resolution
  • Traffic laws knowledge
  • Positive demeanour
  • Driver CPC
  • Manual handling training
  • Punctuality
  • Clear communication

Timeline

Coach driver

Selwyns - National Express
2025.12 - Current

Bus driver

ARRIVA Northwest
2023.10 - 2025.12

NVQ Level 2 - Electrcal instalation.

West lancs college

NVQ Level 1 - Electrical installation

West lancs college

GCSEs - English , Maths , Science all B+

Lathom high school
Shaun Halliday