David Harris

• Enhanced passenger safety by adhering to traffic rules and regulations.
• Achieved efficient fuel consumption through careful route planning.
• Delivered passengers to their destinations on time by following strict schedules.
• Safeguarded luggage during transit, reducing incidents of lost items.
• Checked vehicle conditions regularly to prevent breakdowns on the road.
• Provided information about routes to passengers, improving their travel experience.
• Conducted daily vehicle inspections; maintained high standards of safety and reliability.
• Assisted elderly or disabled passengers, promoting an inclusive environment on board the coach.
• Managed unruly behaviour amongst passengers; upheld a peaceful atmosphere in the coach.
• Assisted 70 passengers with loading, unloading and storing luggage to maintain first-class customer service standards.
• Covered weekend shifts to optimise service levels.
• Offered flexible working patterns to meet peak business demands.
• Greeted passengers with warmth and professionalism, upholding positive company reputation.

• Ensured passenger safety by adhering to all traffic regulations.
• Maintained cleanliness in the bus through regular checks and cleaning.
• Undertook routine vehicle inspections for safe driving conditions.
• Provided excellent customer service to passengers, ensuring a comfortable journey.
• Promoted good behaviour amongst passengers with clear communication of rules.
• Navigated different routes efficiently to reach destinations on time.
• Assisted elderly or disabled passengers, promoting inclusivity and respect.
• Managed difficult situations calmly, creating a peaceful environment onboard.
• Operated ticket machines correctly, guaranteeing accurate fare collection.
• Maintained punctuality for smooth running of timetable schedules.
• Coordinated with control centres for updated route information, keeping journeys efficient.
• Used defensive driving techniques for minimising potential accidents.
• Checked validity of passenger tickets or passes to prevent fraud.
• Conducted pre-trip inspections of the bus to ensure roadworthiness.
• Kept accurate logs of trips, ensuring compliance with regulations.
• Reported any mechanical problems promptly for early resolution.
• Adjusted travel routes in line with weather forecasts and road conditions.

Was based in the Crowngate shopping centre in Worcester. This was a customer service role as I would monitor the shopping centre, talking to customers ensuring there visit was pleasant.

• Upheld strict access controls for ensuring building security.
• Patrolled premises regularly, contributing to a safe work environment.
• Assisted in emergency evacuation drills, ensuring all staff understood procedures.
• Collaborated with local law enforcement agencies for enhancing site security measures.
• Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
• Coordinated with other officers on shift changes smoothly and effectively.
• Managed lost property system effectively, returning items to rightful owners promptly.
• Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.

• Ensured safety of venue by conducting systematic security checks.
• Managed team of door supervisors for smooth operation of the entrance.
• Deescalated potential conflicts with excellent communication skills.
• Enforced venue's entry policy to maintain order and prevent overcrowding.
• Assisted in emergency situations, ensuring guest safety.
• Checked identification documents to abide by licensing laws.
• Conducted briefings prior to events for efficient execution of duties.
• Provided exceptional customer service, creating welcoming environment for guests.
• Recorded incidents accurately, providing useful reference for future risk assessments.
• Utilised conflict resolution skills to handle disputes peacefully.
• Performed regular patrol rounds within premises enhancing overall premise security.