Shaun Gerrard
Stafford,Staffordshire
Summary
25 years experience in hospitality, positions held from foh /boh /duty manager /KM /GM.
Accomplished professional with expertise in cellar management and mixology, holding a personal licence. Demonstrates advanced skills in level 4 kitchen management, ensuring efficient operations and high-quality service. Committed to leveraging extensive knowledge in hospitality to enhance customer experiences and drive business success.
Overview
3
3
years of professional experience
Work history
General Manager
8 Ball Bar & Sports
Paignton, Torbay
2023.10 - 2025.12
- Increased overall operational efficiency by implementing new management strategies.
- Established a positive work environment which promoted staff morale and productivity.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Identified new business opportunities, leading to market expansion.
- implemented club teams to increase profit, footfall & outreach
Duty manager
The Embassy Tavern
Paignton, Torbay
2022.11 - 2023.09
- Identified areas of improvement through regular performance assessments of staff members.
- Promoted a safe working environment by enforcing health and safety regulations strictly.
- Delivered excellent customer service through effective communication skills.
- Managed front-of-house operations to maintain a high level of service.
Education
GCSEs -
Chiltern edge high
BerkshireSkills
Personal licence holder
Cellar management
Mixologist
Level 4 kitchen management
Timeline
General Manager
8 Ball Bar & Sports
2023.10 - 2025.12
Duty manager
The Embassy Tavern
2022.11 - 2023.09
GCSEs -
Chiltern edge high