Shanice Haid
Liverpool,Merseyside
Summary
Experienced professional focused on retail sales with customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Dedicated professional with strong expertise in team building, and communication skills. Demonstrates patience, tolerance, and resilience while remaining calm under pressure in challenging situations. A confident team player committed to fostering collaboration and safeguarding the well-being of others.
Overview
2
2
years of professional experience
Work History
Sales assistant
JD Sports
Liverpool, Merseyside
11.2022 - Current
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers in locating specific items to boost satisfaction.
Primary school assistant
Liverpool City Council
Liverpool, Merseyside
02.2023 - 03.2023
- Accompanied students on field trips, ensuring their safety and engagement with experiences.
- Encouraged participation in extra-curricular activities, promoting overall development of students.
- Assisted teachers in managing classroom to maintain an organised learning environment.
- Supported children with special educational needs, facilitating equal access to learning opportunities.
- Facilitated creative play, fostering social development amongst students.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
Education
Certificate of Higher Education - Physical Education
Liverpool John Moore's University
Liverpool 09/2024 -
GCSEs - English, Maths, Science, RE, Spanish, History, PE
Archbishop Blanch School
Liverpool 09/2017 - 07/2022
A-Levels - Sociology, Criminology, Physical Education
Archbishop Blanch School
Liverpool 09/2022 - 07/2024
Skills
- Patience and tolerance
- Child protection awareness
- Team player
- Communication skills
- Calm under pressure
- Team building
- Confidence and resilience
Affiliations
- Sport
Timeline
Primary school assistant
Liverpool City Council
02.2023 - 03.2023
Sales assistant
JD Sports
11.2022 - Current
Certificate of Higher Education - Physical Education
Liverpool John Moore's University
09/2024 -
GCSEs - English, Maths, Science, RE, Spanish, History, PE
Archbishop Blanch School
09/2017 - 07/2022
A-Levels - Sociology, Criminology, Physical Education
Archbishop Blanch School
09/2022 - 07/2024
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