Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shane Meek

Crayford

Summary

Dedicated professional with a strong background in crisis handling and health and safety regulations. Demonstrates exceptional problem-solving abilities and remains calm under pressure. Adept at effective communication, equipment handling, and space management. Skilled in task prioritisation, judgement and decision making, space planning, and customer service. Works well independently with a positive attitude and punctuality.

Overview

5
5
years of professional experience

Work History

Supervisor

JD Sports
Greenhithe, Kent
09.2022 - Current
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Organised team resources, resulted in improved project timelines.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Enhanced communication with staff members to improve coordination.
  • Monitored employee performances; provided feedback when necessary.
  • Delivered fast and efficient service by prioritising tasks effectively.
  • Honoured all company regulations whilst carrying out responsibilities diligently.
  • Trained new employees, enhancing their job performance quickly.
  • Resolved conflicts amongst staff members by implementing fair procedures.
  • Led employees during night shifts to deliver outstanding customer service and comply with quality standards.

Crew member

McDonald's
Greenhithe, Kent
01.2020 - 08.2021
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Participated in regular stock takes helping manage supplies efficiently.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Maximised restaurant cleanliness and accessibility.
  • Worked fast and accurately to meet customer needs and service goals.

Store assistant

Marks & Spencer
Bexleyheath, Bexley
09.2020 - 12.2020
  • Packed purchased goods carefully, preventing potential damage.
  • Coordinated with team members for smooth store operation.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Assisted customers, resulting in a positive shopping experience.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Followed standard operating procedures strictly enforcing company policies and standards.
  • Received deliveries timely, ensuring rapid shelf restocking.
  • Maintained store cleanliness for an appealing shopping environment.
  • Monitored shop floor consistently to deter thefts and losses.
  • Processed transactions swiftly to reduce customer waiting time.
  • Improved product availability by effectively restocking shelves.

Education

GCSEs -

Welling school
Welling, Bexley

Skills

  • Crisis handling
  • Health and Safety regulations
  • Problem-solving
  • Calm under pressure
  • Communication skills
  • Equipment handling
  • Space management
  • Task prioritisation
  • Judgement and decision making
  • Space planning
  • Customer Service
  • Works well independently
  • Positive attitude
  • Punctual

Languages

English
Fluent

Timeline

Supervisor

JD Sports
09.2022 - Current

Store assistant

Marks & Spencer
09.2020 - 12.2020

Crew member

McDonald's
01.2020 - 08.2021

GCSEs -

Welling school

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Shane Meek