Marzena Splinter
Bridgwater,Somerset
Overview
41
41
years of professional experience
13
13
years of post-secondary education
Work history
Supervisor
GREGGS Dunball Bridgwater
Bridgwater
2023.11 - 2026.02
Customer Service Staff
DHL EASYJET Bristol Airport
Bristol
2022.06 - 2023.11
- Directing customers around the Airport
- Greeting and checking in of passengers and passenger baggage
- Checking passport, visa documentation and flight details
- Monitoring of baggage Weights and applying Excess
- Baggage Charges if applicable
- Asking relevant security questions
- Conduct boarding and passenger announcements.
- Boarding and disembarkation of passengers
paker
MORISON Distribution Centre
2021.11 - 2022.02
- Streamlined warehouse operations through meticulous sorting of merchandise before packing.
- Accomplished faster order turnover by swiftly processing incoming stock deliveries.
- Adhered strictly to company's health and safety regulations whilst performing packing duties.
production operative, Celleader
BAKKAVOR Isleport Food, Highbridge
Highbridge
2009.10 - 2021.11
- Prepared reports detailing production performance against targets.
- Coordinated with team members for smoother assembly line operations.
- Monitored quality control processes to ensure customer satisfaction.
- Followed company procedures for effective task completion.
- Organised goods ready for dispatch, ensuring timely deliveries.
- Operated machinery to meet daily production targets.
- Assisted in stock control, reducing waste and overproduction.
- Accurately labelled and packaged items.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
cleaner
SOMERSAL COTTAGES, Somersal Farm, Somerssl Herbert Ashbourne, Derbyshire.
Ashbourne, Derbyshire
2009.03 - 2009.06
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Road laboratory technician
TPA Institute for Technical Research Ltd
1999.10 - 2008.09
- Troubleshot technical issues efficiently which minimised downtime in the lab.
- Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
- Exhibited excellent attention to detail whilst documenting findings thus improving clarity in reports.
- Performed precise measurements using advanced tools which improved accuracy of results.
- Improved data reporting practices by adopting latest software applications.
- Collaborated proactively with team members, fostering a harmonious work environment.
- Kept up-to-date with latest scientific advancements to augment personal knowledge base.
- Streamlined sample collection procedures which helped in efficient testing processes.
- Conducted comprehensive research for improved test results.
- Calibrated laboratory equipment to achieve accurate test results.
- Increased laboratory efficiency by conducting routine lab tests on various samples.
- Enhanced accuracy of test results with meticulous record keeping.
- Performed testing procedures according to agreed laboratory protocols.
- Recorded all data and results accurately and responsibly.
- Handled reagents with care and precision.
- Validated new testing methods to enhance laboratory capabilities.
- Collaborated with research teams to troubleshoot and address technical issues in experiments.
- Interpreted and compiled laboratory results for data-driven decision-making.
- Implemented environmental monitoring procedures, maintaining compliance with regulatory standards.
- Calibrated laboratory tool and equipment for accurate research outcomes.
- Catalogued samples and specimens in orderly systems.
- Created detailed test analysis reports for continuous research improvements.
- Carried out and accurately recorded diverse field tests.
- Updated databases with analysis findings for ongoing research monitoring.
- Enabled research-driven manufacturing development of [Type] products.
- Operated complex scientific equipment with care and precision.
Road lab technician
STRABAG Polska Ltd.
1996.01 - 1999.01
- Increased laboratory efficiency by conducting routine lab tests on various samples.
- Streamlined sample collection procedures which helped in efficient testing processes.
- Collaborated proactively with team members, fostering a harmonious work environment.
- Adhered strictly to quality control standards for reliable test outcomes.
- Performed precise measurements using advanced tools which improved accuracy of results.
shop assistant
DAGA Services and Trading Agency
1996.03 - 1996.09
- Handled cash register efficiently, ensuring accurate transactions.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Promoted sales and special promotions to increase store revenue.
- Assisted in inventory counts, maintaining accurate records.
- Upheld company policies whilst dealing with returns and exchanges.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
self employed
Economic activity
1988.01 - 1996.01
student Baker, junior Baker
SPOLEM Cooperative Foof Production
1984.09 - 1988.06
Education
Primary school - undefined
1975.09 - 1985.05
Economic school/ - Piekarz
Zasadnicza Szkoła Zawodowa
Szczecin 1984.09 - 1987.05
College - English Language
Bridgwater
Bridgwater 2012.10 - 2013.05
Skills
- I am hardworking and friendly, by nature self-confident At work, I am positively motivated and focused on efficiency and quality, still wanting to learn and develop using all the opportunities that appear on my way
- Technical equipment operation
- Leadership competence
- Customer services excellence
- Technical proficiency
- Financial reporting
- Order processing
- Business Analytics
- Compliance monitoring
- Crisis handling
- Advanced numeracy
- Team motivation
- Resilience under pressure
- Communication proficiency
- Customer Service
- Health and Safety Compliance
- Communication skills
- Cultural awareness
- Product knowledge
- Quality Control
- Inventory control
- Quality Assurance
- Microsoft Office Suite
- Computer literacy
- Positive attitude
- Assertiveness
- Continuous improvement
Additional information
Foreign Languages
English
Polish - native
German - basic level
Russian - basic level
Attended courses and teaining
- 18/05/2010 Level2 Avard in Food Safety for Manufacturing
- 17/01/2008 New rules and researches for asphalt, asphalt emultions and mineral asphalt mixtures. Project for technical demands-surfaces.
- 16/01/2008 Aggregates. New rules and researches PN-EN 13043 projects of technical demands of aggregates for mineral asphalt mixtures and surface consolidations (WT Kruszywa MMA-PU)
- 25/02/2003 Assertiveness in practice
- 17-19/02/2002 Interpersonal communication in the contacts whit external and internauci customer of a company
- 15-19/11/1999 Progress in road technology: asphalt and methods of modification
Additional information
- Computer skills: MC Office ( Word, Excel, Windows, Linux, Lotus, Access, PowerPoint)
- Driving license: Cat B
- Email address : marzena.Splinter@gmail.com
Timeline
Supervisor
GREGGS Dunball Bridgwater
2023.11 - 2026.02
Customer Service Staff
DHL EASYJET Bristol Airport
2022.06 - 2023.11
paker
MORISON Distribution Centre
2021.11 - 2022.02
College - English Language
Bridgwater
2012.10 - 2013.05
production operative, Celleader
BAKKAVOR Isleport Food, Highbridge
2009.10 - 2021.11
cleaner
SOMERSAL COTTAGES, Somersal Farm, Somerssl Herbert Ashbourne, Derbyshire.
2009.03 - 2009.06
Road laboratory technician
TPA Institute for Technical Research Ltd
1999.10 - 2008.09
shop assistant
DAGA Services and Trading Agency
1996.03 - 1996.09
Road lab technician
STRABAG Polska Ltd.
1996.01 - 1999.01
self employed
Economic activity
1988.01 - 1996.01
student Baker, junior Baker
SPOLEM Cooperative Foof Production
1984.09 - 1988.06
Economic school/ - Piekarz
Zasadnicza Szkoła Zawodowa
1984.09 - 1987.05
Primary school - undefined
1975.09 - 1985.05