Summary
Overview
Work history
Education
Skills
Timeline
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Sehrish Sharafat

Slough

Summary

Motivated and Reliable individual with over two years of experience in the hospitality and retail sectors, including roles at Heavenly Desserts and Boots. Proven ability to work effectively in fast-paced environments, manage high customer volumes, and uphold excellent service standards. Bilingual and confident in supporting diverse customer needs.

Overview

2
2
years of professional experience

Work history

Front of house team member

Heavenly Desserts
Slough
07.2023 - Current
  • Delivered high quality customer service in a busy hospitality environment
  • Maintained cleanliness and organisation of the front of house and service areas
  • Trained new starters, helping them settle into their roles
  • Handled cash and card transactions accurately using point of sale systems

Hotel Host

Legoland Windsor Resort
Windsor
01.2024 - 09.2024
  • Demonstrated polite and enthusiastic communication to take bookings and handle guest queries.
  • Greeted and directed visitors, creating positive and welcoming first impression.
  • Maintained reception area stock of important forms and brochures.

Retail assistant (Seasonal)

Boots
Slough
05.2023 - 09.2023
  • Assisted customers with queries and helped locate products on the shop floor
  • Participated in seasonal sale preparations by arranging promotional displays strategically.
  • Maintained clean shop floor, promoting a welcoming environment.
  • Worked flexibly across departments during the bust holiday season
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.

Education

GCSEs -

Slough and Eton
Slough
06/2023 -

A-Levels -

Slough and Eton
Slough
06/2025 -

Health and Saftey Level 2 -

Mapal One
09/2023 -

Food Saftey Level 2 -

Mapal One
09/2023 -

Skills

  • Till Operation- Comfortable using POS systems and processing payments accurately
  • Time Management
  • Cultural Awareness- Bilingual & able to assist customers from diverse backgrounds
  • Communication- Confident in assisting customers and resolving issues politely

Timeline

Hotel Host

Legoland Windsor Resort
01.2024 - 09.2024

Front of house team member

Heavenly Desserts
07.2023 - Current

Retail assistant (Seasonal)

Boots
05.2023 - 09.2023

GCSEs -

Slough and Eton
06/2023 -

A-Levels -

Slough and Eton
06/2025 -

Health and Saftey Level 2 -

Mapal One
09/2023 -

Food Saftey Level 2 -

Mapal One
09/2023 -

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Sehrish Sharafat