Sebastian Bennett
Minehead,Sommerset
Summary
I am a dedicated professional behind a bar when it comes to hygiene standards , speed pouring technique, and draught pouring proficiency. I demonstrate strong memory retention when it comes to orders and comprehensive knowledge alcohol service etiquette. Experienced in money handling, aiming to leverage these skills to enhance customer satisfaction and operate with efficiency in a dynamic hospitality environment. I work well alone or with team to handle high volume of customers in venues boasting a 3,000 guest capacity. work well in high speed environments to manage demand and maintain standards for customers.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Butlins
Minehead, Somerset
09.2024 - Current
- Recommended drinks to customers and strategic upselling, increasing sales
- Provided excellent service to customers, resulting in repeat business.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Resolved customer complaints promptly to maintain good relationships.
- Trained new staff members effectively, ensuring top-notch service and safety standards were retained.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
- Checked identification of customers to ensure legal drinking age compliance.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Dealt with high capacity venues and handled busy hours and peak times.
Retail assistant
Sainsburys
Horsley, Surrey
04.2023 - 11.2023
- Assisted in stock replenishment to maintain store appearance.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Supported team members for improved operational efficiency.
- Maintained clean shop floor, promoting a welcoming environment.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Education
NVQ Level 1 - Information And Creative Technology
Wiltshire College
Salisbury, Wiltshire 09.2023 - 07.2024
GCSEs - English
George Abbot Secondary School
Guildford, Surrey 09.2020 - 07.2021
GCSEs - History
George Abbot Secondary School
Guildford, Surrey 09.2020 - 07.2021
GCSEs - Science
George Abbot Secondary School
Guildford, Surrey 09.2020 - 07.2021
GCSEs - Maths
George Abbot Secondary School
Guildford, Surrey 09.2020 - 07.2021
Skills
- Hygiene standards adherence
- Speed pouring technique
- Beer draught pouring proficiency
- Strong memory retention for orders
- Serving temperatures knowledge
- Alcohol service etiquette and laws
- Money handling
- Maintaining and updating computer hardware
- Maintaining and updating computer software
Affiliations
- I enjoy IT and discovering new things about computer systems. I have a motorbike and enjoy riding it on long rides with my friends. I enjoy leaning and practising mixology trying to better my skills which can be be applied on a bar.
Timeline
Bartender
Butlins
09.2024 - Current
NVQ Level 1 - Information And Creative Technology
Wiltshire College
09.2023 - 07.2024
Retail assistant
Sainsburys
04.2023 - 11.2023
GCSEs - English
George Abbot Secondary School
09.2020 - 07.2021
GCSEs - History
George Abbot Secondary School
09.2020 - 07.2021
GCSEs - Science
George Abbot Secondary School
09.2020 - 07.2021
GCSEs - Maths
George Abbot Secondary School
09.2020 - 07.2021
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