Scott Vaughan

Extremely passionate and driven engineer with over 20 years of experience working within the heating industry.

Delivering an unmatched level of expertise of breakdown knowledge, fault finding, Gas safety legislation, electrical wiring and heating system maintenance.

Self motivated to constantly keep adding to my own skill set including keeping up to date with all health and safety legislation.

Well versed in using on site software and hardware to complete job reports, issue relevant paperwork and source materials required to complete any task.

Approachable and able to liaise with residents, clients and management to ensure every task is completed to the highest standards.

Many years of working in social housing resolving the complete spectrum of maintenance issues day to day in sometimes challenging situations.

Driven and innovative, demonstrating strong problem-solving abilities and leadership skills.

Proficient in explaining how boilers, other gas appliances, heating systems and controls work to residents making the end user feel comfortable and safe in their home.

Willing to pass on knowledge to other engineers within the team to boost overall productivity.

Adept in mentoring engineers to fill in any gaps in their knowledge.

Outstanding track record of customer service.

Competent to complete reports and feedback to management regarding findings on site from any job including emergency incidents and complex cases.

Excellent understanding of a wide range of gas boilers and controls including Vaillant, Ideal, Worcester.

Heating controls expert including set up, testing, fault finding and hand over.