Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Pete Hickling

Leicester,Leicestershire

Summary

Highly skilled and qualified Level [Number] plumber with extensive experience in domestic and commercial plumbing. Proficient in water supply systems, emergency repairs, and HVAC systems. Demonstrates exceptional technical diagnostics, fault detection, and troubleshooting aptitude. Adept at reading blueprints, adhering to building codes, and ensuring health and safety compliance. Strong background in customer relations, complaint handling, and collaborative working. Committed to delivering high-quality workmanship with a professional attitude and punctuality. Career goal: To leverage expertise in plumbing to contribute to innovative projects within a dynamic team environment.

Overview

37
37
years of professional experience
1
1
Certification

Work history

Gas & heating engineer commercial

William Freer Ltd
Leicester, Leicester
03.2023 - Current
  • Installed energy-efficient heating systems for improved comfort during winter months.
  • Liaised with suppliers ensuring constant availability of necessary equipment.
  • Kept up-to-date with latest advancements in heating technologies, improvements in service quality ensued.
  • Enhanced safety by conducting rigorous gas appliance checks.
  • Assured compliance with industry standards by adhering to safety protocols.
  • Served a diverse client base ranging from private homeowners to commercial establishments, skills versatility demonstrated .
  • Diagnosed faults, repaired issues promptly.
  • Delivered timely solutions for emergency breakdowns by being on call round the clock.
  • Provided expert advice on energy conservation to customers.
  • Achieved customer satisfaction with prompt and professional service.
  • Acquired new business contracts via referrals because of top-notch service delivery.
  • Managed inventory of spare parts to avoid service delays.
  • Collaborated with other engineers for complex installation projects.
  • Scheduled appointments effectively managed workload across multiple sites.
  • Drafted technical reports detailing work undertaken, recommendations made for future actions.
  • Ensured uninterrupted heating services through regular boiler inspections.
  • Maintained detailed records of all repair and maintenance activities carried out, ensuring accountability and transparency.
  • Completed annual servicing of boilers improving longevity of appliances.
  • Conducted successful installation of central heating systems for enhanced home comfort levels.
  • Performed routine maintenance to prevent system breakdowns.
  • Conducted boiler servicing, diagnosing faults and replacing defective parts.
  • Completed all works to high standards in line with company and industry requirements.
  • Took steps to understand workplace hazards to comply with safety rules and procedures.
  • Participated and provided out of hours emergency services when necessary.
  • Diagnosed and repaired faults affecting proper performance of heating systems.
  • Handled installation and maintenance work in domestic and commercial buildings.
  • Advised customers about best appliances to install based on needs.
  • Arranged access to properties and booked appointments with customers.
  • Cleaned and tidied work sites after job completion.
  • Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas appliances.
  • Carried out periodic inspection and testing of gas and oil-fired installations and appliances.
  • Made estimates of project costs, issued invoices and collected payments.
  • Maintained accurate property and file records on repair works and progress on jobs.
  • Strived to finish allocated workload and meet targets as agreed with line manager.
  • Managed work of external heating and plumbing contractors on larger projects.
  • Undertook minor general plastering, joinery work and other associated multi-trades duties.
  • Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
  • Kept secure and correctly operated plant and equipment supplied, from vehicles to flue gas analysis and mobile data equipment.
  • Supervised and positively motivated junior staff and apprentices.
  • Promoted excellent customer service for both internal and external service users and stakeholders.
  • Tested systems and compiled data to inform design process and guide changes.
  • Recommended changes to designs to improve performance or functionality.
  • Restored equipment to operational condition by removing and replacing or repairing components.
  • Measured components to assess conformity to design parameters or established technical specifications.
  • Estimated costs of labour and materials to manufacture, install, or maintain specified equipment.
  • Inspected mechanical components to identify issues and determine proper corrective actions.
  • Monitored field safety standards and kept procedures in line with optimal approaches for mechanical inspection, maintenance and repair.
  • Created standards and procedures for surveying installed equipment.
  • Optimised equipment layouts for target efficiency, performance, or functionality goals.
  • Assembled mechanical components, controls and power systems.
  • Tested functionality of complex components, verifying operation according to specifications.
  • Compared mechanical designs to industry regulations and contract provisions.
  • Conducted evaluations of proposed layout and implementation strategies at [Type] facilities.
  • Conducted planned maintenance to prevent equipment outages.

Plumber & Heating Engineer

East Goscote Plumbers Ltd
Leicester , Leicestershire
08.1988 - 03.2023
  • Completed jobs on schedule, meeting client deadlines.
  • Managed inventory of plumbing materials, avoiding unnecessary delays.
  • Diagnosed complex plumbing problems with advanced tools and techniques.
  • Used power and hand tools effectively to execute tasks efficiently.
  • Enhanced home safety with proper gas pipe installations.
  • Provided emergency repairs for immediate relief from plumbing issues.
  • Ensured customer satisfaction by delivering high-quality plumbing services.
  • Replaced outdated fixtures, enhancing aesthetics and utility.
  • Conducted routine maintenance, ensuring long-lasting functionality.
  • Installed various types of piping for improved water flow.
  • Followed health and safety guidelines meticulously to ensure job-site safety.
  • Undertook bathroom remodelling projects to enhance property value.
  • Kept up-to-date with latest plumbing technologies to provide expert advice.
  • Fixed leaks to prevent water damage and waste.
  • Participated in continuous training sessions, staying abreast with industry standards.
  • Repaired boilers to ensure warm homes during cold seasons.
  • Implemented effective solutions for consistent hot water supply.
  • Collaborated with other tradesmen for seamless project execution.
  • Solved sewer line blockages, preventing backflow and unpleasant odours.
  • Worked in accordance with local building codes for legal compliance.
  • Handled installation and maintenance work in domestic and commercial buildings.
  • Replaced old fittings and fixtures, keeping plumbing systems operational.
  • Completed all works to high standards in line with company and industry requirements.
  • Cleaned and tidied work sites after job completion.
  • Installed plumbing and heating systems and executed tests to verify functionality.
  • Cut and welded piping, fittings and fixtures to match required dimensions.
  • Provided friendly, professional service, checking customer satisfaction with completed works to uphold business reputation.
  • Inspected plumbing infrastructure to detect and resolve faults.
  • Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
  • Participated and provided out of hours emergency services when necessary.
  • Maintained accurate property and file records on repair works and progress on jobs.
  • Dismantled and cleaned piping and fixtures to remove dirt.
  • Advised customers about best appliances to install based on needs.
  • Made estimates of project costs, issued invoices and collected payments.
  • Renovated building systems, improving drainage and disposal.
  • Assembled and installed complex mechanical services equipment.
  • Supervised and positively motivated junior staff and apprentices.
  • Conducted first line plumbing, electrical and heating diagnostics.
  • Serviced and certified boilers through statutory testing.
  • Tested plumbing systems, located leakages and repaired faults.
  • Installed water supply systems, discharge pipes and sanitary fixtures.
  • Completed new installations, repairs and maintenance work on interior and exterior piping systems.
  • Measured, cut, bent and threaded piping into correct configurations.
  • Completed professional installations of hot and cold water systems in residential settings.
  • Assembled piping systems for heating, ventilation and drainage needs.
  • Diagnosed and repaired problems with household appliances connected to plumbing system.
  • Carried out regular preventative maintenance on plumbing systems.
  • Worked with concrete and cast iron piping to form sewers, drains and water mains.
  • Put in backflow devices to prevent water contamination.
  • Measured, threaded and jointed piping to create desired layouts.
  • Created piping to complete heating and ventilation systems for structures of different sizes.
  • Inspected piping and completed thorough post-service reports.
  • Used pressure gauges, hydrostatic testing and observations to assess system functionality.
  • Assessed pressures in piping using gauges, tests and observations.
  • Performed reactive maintenance, facilitating 24-hour call-out services to maintain high-performing boiler systems.
  • Studied blueprints and design specifications to determine plumbing systems and required materials.
  • Added sprinkler systems to new and existing constructions.
  • Trained and supervised junior plumbers to maintain exceptional workmanship standards.
  • Maintained heating equipment to ensure long-term functionality.
  • Adhered strictly to safety regulations during installations and maintenance routines ensuring safe work environments at all times.
  • Demonstrated exceptional troubleshooting skills, resolving persistent faults in heating systems.
  • Enhanced energy efficiency by calibrating heating systems properly.
  • Offered valuable advice on maintaining heating efficiency during consultation visits.
  • Interpreted blueprints accurately for flawless installation processes.
  • Upgraded older heating systems for improved energy-efficiency and cost-effectiveness.
  • Conducted safety assessments of previously installed systems to avoid potential hazards.
  • Performed routine checks on boilers, finding and fixing issues before they escalated.
  • Kept up-to-date with latest industry trends to provide innovative solutions to customers.
  • Collaborated with construction teams to integrate heating systems into new builds seamlessly.
  • Solved complex equipment malfunctions, restoring optimal performance.
  • Provided excellent customer service whilst addressing client enquiries or concerns about their heating system.
  • Completed professional development courses regularly staying abreast of technological advancements in the field.
  • Carried out comprehensive inspections of gas lines, preventing leak-related incidents.
  • Ensured customer satisfaction with timely and efficient repairs.
  • Liaised with suppliers for procurement of high-quality parts and equipment.
  • Installed heating systems for improved home temperature control.
  • Replaced worn-out components promptly reducing the likelihood of sudden breakdowns.
  • Coordinated schedules effectively meeting project deadlines consistently.
  • Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas appliances.
  • Kept secure and correctly operated plant and equipment supplied, from vehicles to flue gas analysis and mobile data equipment.
  • Diagnosed and repaired faults affecting proper performance of heating systems.
  • Took steps to understand workplace hazards to comply with safety rules and procedures.
  • Conducted boiler servicing, diagnosing faults and replacing defective parts.
  • Carried out periodic inspection and testing of gas and oil-fired installations and appliances.
  • Arranged access to properties and booked appointments with customers.
  • Strived to finish allocated workload and meet targets as agreed with line manager.
  • Managed work of external heating and plumbing contractors on larger projects.
  • Promoted excellent customer service for both internal and external service users and stakeholders.
  • Undertook minor general plastering, joinery work and other associated multi-trades duties.

Education

GCSEs - Education

Wreake Valley college
Syston, Leicestershire
July 1983 - July 1988

Skills

  • Water supply systems
  • Work order prioritisation
  • Emergency repair
  • Familiarity with plumbing tools
  • Knowledge of venting principles
  • Bathroom fittings
  • Refinement of manual dexterity
  • Adaptability to conditions
  • Technical diagnostics
  • Collaborative working
  • Septic system maintenance
  • Gas safe registered
  • Underfloor heating installations
  • Underground pipe repair
  • Leak diagnostics
  • Troubleshooting aptitude
  • Time management in jobs
  • Knowledge of building codes
  • Customer relations
  • Stock control
  • Fault detection
  • HVAC systems
  • Heating systems
  • Equipment operation
  • Bathroom fitting
  • Complaint handling
  • Plumbing repairs
  • Professional attitude
  • Reading blueprints
  • Punctuality
  • Drainage systems
  • Pipe installation
  • Soldering techniques
  • Record-keeping
  • Health and Safety Compliance
  • Customer Service
  • Interpersonal communication
  • Client communication
  • Pressure testing
  • Hospital plumbing maintenance
  • Task prioritisation
  • System maintenance
  • Social housing maintenance
  • Sanitation management
  • Identifying drain issues
  • Installing pipes and fixtures
  • Mathematical proficiency
  • Hot and cold-water systems
  • Waste disposal management
  • Pipe sizing
  • Unvented hot water systems
  • Physical endurance
  • Heating
  • Gas safety controls
  • Boilers
  • Inspections
  • Heating system maintenance
  • Domestic plumbing
  • Pipe fitting
  • Cold water systems
  • Blueprint interpretation
  • Efficient repairer
  • Home renovations
  • Above ground drainage
  • Appliance installation and servicing
  • Central heating systems
  • Mechanical aptitude
  • Emergency repairs
  • Installation
  • Qualified Level [Number] plumber
  • Schedule planning
  • System repair
  • Copper pipework
  • Pipe fittings
  • Bathroom and kitchen fittings
  • Electrical principles and processes
  • 1st and 2nd fix installations
  • Customer service-oriented
  • Plumbing riser replacements
  • New build plumbing installation
  • Water systems knowledge
  • Professional judgement
  • Communal pipework installation
  • Commercial plumbing
  • Interpreting blueprints
  • Void property repairs
  • Creative problem solving
  • Diagnosis
  • Gas works
  • Domestic hot water systems
  • Flueing
  • Team Leadership
  • Product knowledge
  • Equipment Maintenance
  • Strategic planning
  • Resourcefulness
  • Conflict Resolution

Affiliations

  • Walking watching sports

Certification

Gas safe qualifications

oftec oil qualifications

Domestic energy assessment City & Guilds

Commercial Gas

LPG qualification

G3 unvented hot water qualifications

Domestic air source heat pumps qualified

Timeline

Gas & heating engineer commercial

William Freer Ltd
03.2023 - Current

Plumber & Heating Engineer

East Goscote Plumbers Ltd
08.1988 - 03.2023

GCSEs - Education

Wreake Valley college
July 1983 - July 1988

Similar Profiles

Create profile
Pete Hickling