Sayed Saminul Haque Samin
London
Summary
Dedicated professional with a solid background in customer service and effective face-to-face communication. Skilled in cash handling, till operation, and stock replenishment, ensuring organized shop floor management. Expresses strong time management and punctuality, thriving in high-pressure environments while demonstrating a quick learning ability. Committed to health and safety protocols in the customer service sector.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Customer Service
KM Solutions London Ltd
2025.11 - 2026.04
- Respond to student enquiries professionally via phone, email, and in person.
- Provide accurate information on courses and admissions.
- Support students through the application process.
- Resolve complaints promptly and professionally.
- Update and maintain student records in the system Education.
Marketing Coordinator
Julias UK
2024.04 - 2025.09
- Developed and executed digital marketing campaigns to drive brand visibility and sales.
- Conducted customer and competitor research to identify market trends.
- Simplified complex marketing insights for internal reporting and planning.
- Coordinated updates for sales campaigns and facilitated cross-functional communication.
- Generated brand awareness by implementing innovative marketing strategies.
Education
GCSEs -
Academia
Bangladesh 2021.05 - 2022.05
A-Levels -
Academia
Bangladesh 2022.05 - 2024.05
BSc (Hons) - Business Management
University of East London (UEL)
2025.10 - 2026.04
Skills
- Customer service & face-to-face communication
- Teamwork and cooperation
- Cash handling & basic till operation
- Stock replenishment & shop floor organization
- Time management & punctuality
- Ability to work under pressure
- Quick learner with strong work ethic
- Following health & safety procedures
- Skilled in customer service
- Excellent customer service attitudes
Languages
English
Fluent
Bengali
Fluent
Reference
Maria, Rahman, Head of Operations, info@kmslondon.net, 07445 081987
Timeline
Customer Service
KM Solutions London Ltd
2025.11 - 2026.04
BSc (Hons) - Business Management
University of East London (UEL)
2025.10 - 2026.04
Marketing Coordinator
Julias UK
2024.04 - 2025.09
A-Levels -
Academia
2022.05 - 2024.05
GCSEs -
Academia
2021.05 - 2022.05