Hamza Hajji
Bristol,Bristol
Summary
- Dedicated professional with a strong focus on customer service excellence and face-to-face communication.
- Demonstrates reliability, punctuality, and a cooperative mindset, ensuring seamless teamwork and collaboration.
- Maintains a professional appearance and positive attitude while remaining calm and composed under pressure.
- Committed to accuracy, attention to detail, and maintaining high standards of safety in all tasks.
- Motivated student eager to gain hands-on experience in sales and customer service.
- Knowledgeable in marketing and business, with a good understanding of current consumer buying trends.
- Possesses strong organisational and time management skills, with the ability to prioritise tasks effectively.
- Ready to apply and further develop communication, problem-solving, and teamwork skills in a sales-focused role.
- Experienced in sales with a strong retail background, including customer service, merchandising, and stock management.
- Dedicated to keeping retail environments operating smoothly while delivering excellent customer satisfaction.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work history
Customer service
Amazon
BELFAST, Northern Ireland
2025.10 - 2025.12
- Managed incoming calls for efficient customer service.
- Provided excellent customer service, building rapport with clientele.
- Provided excellent customer service for improved customer satisfaction.
- Enhanced customer satisfaction with excellent customer service skills.
Sales assistant
Foot Locker
BELFAST, Northern Ireland
2025.02 - 2025.10
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Assisted customers with product selection for optimal satisfaction.
- Handled sensitive customer information with utmost discretion and confidentiality, maintaining trust and integrity within the company.
Education
level 1 - IT
Springvale Collage
Belfast 2024.08 - 2025.07
NVQ Level 2 - Springvale collage
Essential Skills Level 2
Belfast 2024.08 - 2025.07
NVQ Level 1 - football coaching
Springvale Collage
Belfast 2024.12 - 2025.02
Skills
Customer service excellence
Face-to-face communication
Professional demeanor
Approachable attitude
Calm under pressure
Attention to detail
Accuracy and precision
Team collaboration
Cooperative mindset
Safety awareness
Security awareness
Procedure knowledge
Reliability
Punctuality
Professional appearance
Affiliations
- Fitness & Boxing – Consistent boxing training with a focus on fitness, goal-setting, and continuous improvement.
Timeline
Customer service
Amazon
2025.10 - 2025.12
Sales assistant
Foot Locker
2025.02 - 2025.10
NVQ Level 1 - football coaching
Springvale Collage
2024.12 - 2025.02
level 1 - IT
Springvale Collage
2024.08 - 2025.07
NVQ Level 2 - Springvale collage
Essential Skills Level 2
2024.08 - 2025.07