Sayed Saminul Haque Samin
London,United Kingdom
Summary
Motivated and adaptable professional with experience in digital marketing, student counseling, and customer-facing roles in London. Strong in communication, market research, and client advisory, with the ability to understand customer needs and deliver results in fast-paced environments. Highly organised, detail-oriented, and eager to contribute and grow within a dynamic organisation.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Customer Service
KM Solutions London Ltd
London
2025.11 - 2026.04
- Respond to student enquiries professionally via phone, email, and in person.
- Provide accurate information on courses and admissions.
- Support students through the application process.
- Resolve complaints promptly and professionally.
- Update and maintain student records in the system.
Marketing Coordinator
Julias UK (Online Retail Brand)
Dhaka, Bangladesh
2024.04 - 2025.08
- Planned and executed digital marketing campaigns to boost brand visibility and online sales across multiple platforms
- Conducted customer and competitor research, translating insights into actionable reports for strategic decision-making
- Coordinated campaign updates and collaborated with teams to ensure consistent messaging and timely delivery
Student Counselor
Gunjon Education Limited
Dhaka, Bangladesh
2023.03 - 2024.01
- Advised students on selecting suitable universities and programs based on their academic background and career goals
- Prepared and reviewed application documents (SOPs, reference letters) ensuring compliance with international standards
- Delivered presentations and maintained communication with universities to support students’ application process and decision-making
Education
BSc (Hons) - Business Management
University of East London (UEL)
London, United Kingdom 2025.10 - 2026.04
A-Levels - Commerce
Academia
Dhaka, Bangladesh 2021.07 - 2023.05
GCSEs - Science
Academia
Dhaka, Bangladesh 2018.06 - 2020.06
Skills
- Digital Marketing & Branding
- Strategic Planning & Market Research
- Data Analysis & Reporting
- Customer Service & Face-to-Face Communication
- Team Collaboration & Leadership
- Time Management & Task Prioritization
- Adaptability in Multicultural Environments
REFERENCE
Maria, Rahman, Head of Operations, info@kmslondon.net, 07445 081987, KM Solutions London Ltd, London, United Kingdom
Timeline
Customer Service
KM Solutions London Ltd
2025.11 - 2026.04
BSc (Hons) - Business Management
University of East London (UEL)
2025.10 - 2026.04
Marketing Coordinator
Julias UK (Online Retail Brand)
2024.04 - 2025.08
Student Counselor
Gunjon Education Limited
2023.03 - 2024.01
A-Levels - Commerce
Academia
2021.07 - 2023.05
GCSEs - Science
Academia
2018.06 - 2020.06