Sarah Hudghton
Inverurie,Aberdeenshire
Summary
Dedicated professional with expertise in shop floor maintenance and product display setup, ensuring optimal store presentation and customer satisfaction. Demonstrates patience under pressure and a strong awareness of store maintenance, contributing to efficient operations. Proficient in cash handling and basic mathematics, complemented by a solid understanding of accounting principles. Known for positivity and enthusiasm, fostering a welcoming environment for customers. Career goals include advancing within the retail sector to enhance customer service experiences and operational efficiency.
Overview
37
37
years of professional experience
1
1
year of post-secondary education
Work history
Shop volunteer
British Red Cross
Inverurie, Aberdeeshire
2026.01 - Current
- Delegated tasks amongst fellow volunteers for efficient use of manpower.
- Managed till operations to facilitate smooth checkout process.
- Arranged merchandise based on seasonal trends, enhancing visual appeal.
- Monitored stock levels regularly to avoid under-stocking or overstocking.
- Stocked shelves efficiently for optimal product visibility and accessibility.
- Collaborated with team members to meet store objectives.
- Prioritised safety measures in coordination with other volunteers, promoting a safe work environment.
- Sorted donations by quality control measures, maintaining high store standards.
- Tagged items for sale, ensuring accurate pricing information.
- Displayed and restocked merchandise by following brand guidelines.
- Maintained and recorded gift certificate documentation for accurate financial records.
- Worked energetically to maintain efficient operations during peak trading hours.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Classroom assistant
St Andrews Special School
Inverurie, Aberdeenshire
1994.07 - 1994.07
- Ensured a safe learning environment by monitoring student behaviour.
- Managed classroom resources effectively, ensuring accessibility for all pupils.
- Adapted teaching materials to suit individual learner needs for personalised education.
- Promoted positive behaviour within the classroom setting, enhancing overall learning experience.
- Facilitated communication between students and teachers for better understanding.
- Helped organise school trips, bringing real-world experiences into the curriculum.
- Provided one-on-one assistance to students struggling with coursework, aiding their understanding of complex topics.
- Handled administrative tasks to alleviate teacher workload.
- Accompanied students on field trips for safety and logistic support.
- Implemented behavioural management strategies suggested by teachers, maintaining a calm and focused classroom atmosphere.
- Supported teachers by preparing classroom materials.
- Supervised pupils during lunchtimes and educational visits.
Clerk/Admin Assistant
High Rope Ltd.
Dyce, Aberdeen City
1991.05 - 1992.06
- Assisted colleagues with administrative tasks when needed, fostering a collaborative work environment.
- Processed invoices accurately to avoid financial discrepancies.
- Prepared documentation, ensuring all files were up-to-date and readily available.
- Assisted in customer satisfaction with swift handling of inquiries and complaints.
- Undertook general clerical duties including photocopying and scanning; kept the workflow steady and uninterrupted.
- Kept the reception area tidy, creating a welcoming environment for visitors.
- Sorted mail daily, ensuring prompt distribution to relevant parties.
- Handled telephone calls professionally, resulting in positive customer feedback.
Receptionist
S.S.R. (International) Ltd.
1990.08 - 1990.10
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Handled appointment scheduling to ensure smooth daily operations.
- Maintained an organised reception area for a professional business environment.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Managed phone calls, resulting in effective communication flow within the company.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Kept reception area clean and neat to give visitors positive impression of the company.
Office assistant
Seaboard Offshore
Aberdeen, Aberdeen City
1990.04 - 1990.07
- Maintained a tidy reception area, creating a positive impression on visitors.
- Coordinated staff schedules, ensuring smooth daily operations.
- Provided clerical support to multiple departments, enhancing overall business operations.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
- Improved office efficiency by organising and managing files.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
Shop assistant
Wm. Low (now Tesco)
Inverurie, Aberdeenshire
1989.09 - 1990.03
- Promoted sales and special promotions to increase store revenue.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Collaborated effectively with team members during busy periods.
- Greeted every customer warmly, promoting friendly atmosphere.
- Conducted price checks at request of customers for clear communication on cost.
- Built rapport with frequent shoppers to foster loyal customer base.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Delivered personalised customer service with a smile to promote return custom.
Chicken Packer
Grampian Country Chickens
Bucksburn, Aberdeen City
1989.08 - 1989.09
- Packing and Tying Chickens
- Adhered strictly to company's health and safety regulations whilst performing packing duties.
- Improved order fulfilment by accurately packaging products for delivery.
Receptionist assistant
Highlander Hotel
Newtonmore, Highland
1989.06 - 1989.06
- Contributed to a friendly work environment, fostering positive staff morale.
- Provided administrative support to colleagues, enhancing workflow efficiency.
- Welcomed visitors with warm and professional manner.
- Facilitated internal communication by delivering messages efficiently.
- Demonstrated professionalism whilst handling guest complaints, resulting in improved customer satisfaction levels.
- Dealt with enquiries promptly for customer satisfaction.
- Maintained tidy and organised front desk, creating inviting atmosphere for guests.
- Streamlined office procedures by enhancing reception area efficiency.
- Provided clerical support to company employees, including copying, faxing and file management.
Education
SCOTVEC - General Office Typing Course
Aberdeen College Of Commerce
Aberdeen, Aberdeen City 1985.07 - 1986.07
NAMCW Level 3 Certificate - Human development, childcare and family life
Perth College
Perth, Perth and Kinross 1993 - 1994
Skills
- Shop floor maintenance
- Patience under pressure
- Store maintenance awareness
- Product display setup
- Basic mathematics
- Basics of accounting
- Grocery product familiarity
- Positivity and enthusiasm
- Cash handling
- Customer Service
Custom
Through the V.S.A training for work scheme I have done 1 and a half years experience working with special needs children (ages range for 3 - 17 years old)
I have been a full time carer for my husband for about 10 years
I have also been a full time mother for 26 years.
Affiliations
- Cross Stitch
- Tapestry
- Beginner Jewellery maker
Timeline
Shop volunteer
British Red Cross
2026.01 - Current
Classroom assistant
St Andrews Special School
1994.07 - 1994.07
Clerk/Admin Assistant
High Rope Ltd.
1991.05 - 1992.06
Receptionist
S.S.R. (International) Ltd.
1990.08 - 1990.10
Office assistant
Seaboard Offshore
1990.04 - 1990.07
Shop assistant
Wm. Low (now Tesco)
1989.09 - 1990.03
Chicken Packer
Grampian Country Chickens
1989.08 - 1989.09
Receptionist assistant
Highlander Hotel
1989.06 - 1989.06
SCOTVEC - General Office Typing Course
Aberdeen College Of Commerce
1985.07 - 1986.07
NAMCW Level 3 Certificate - Human development, childcare and family life
Perth College
1993 - 1994