Laranyaa Sasikumar
London,Surrey
Summary
Friendly and approachable professional with strong communication and problem-solving skills tailored for customer service environments. Proven ability to listen and respond effectively to customer needs, ensuring high levels of satisfaction and loyalty. Committed to driving positive customer experiences and contributing to the success of customer service operations.
Overview
7
7
years of post-secondary education
Work history
Volunteer at a charity shop
Cats Protection
Morden, Merton
2024.01 - 2024.05
- Cleaned event spaces thoroughly, collecting rubbish and sanitising surfaces to maintain a welcoming environment for future events.
- Sorted out clothes on the rack, in a neat and presentable fashion increasing the chances of it being purchased
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Maintained clean, organised workspace to support efficient operation of checkout area.
Education
GCSEs - Going to study Maths, Biology, Chemistry at A levels
Nonsuch High School For Girls
Cheam 2021.09 - 2028.06
Skills
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Retail operations
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Customer service
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Shop floor maintenance
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Effective multitasking
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Proactive attitude
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Flexible
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Patience under pressure
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Conflict Resolution
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Presentation standards
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Positivity and enthusiasm
Accomplishments
Form representative throughout year 7-11
During this period I helped lead my form group to participate in competitions, pitch ideas to them and continuously maintain a clean and safe environment in our form room.
Languages
Tamil
Fluent
Spanish
Elementary
References
References available upon request.
Timeline
Volunteer at a charity shop
Cats Protection
2024.01 - 2024.05
GCSEs - Going to study Maths, Biology, Chemistry at A levels
Nonsuch High School For Girls
2021.09 - 2028.06