Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Sarah Edwards

Sarah Edwards

Blackpool,Lancashire

Summary

Motivated Trainer (Rides) eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 3 years of related experience and superior planning and time management abilities.

Organized Ride Operator with 3 years of Rides experience. Expert in Ride Operator training with extensive knowledge of Console use and industry procedures such as Health & Safety. Proven leader ready to make hard decisions and counsel companies to long-term success.

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.

Overview

7
7
years of professional experience

Work history

Sales Assistant

Primark
Preston, Lancashire
03.2017 - 12.2019
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.

Ride Operator

ARC Recruitment Agency
Blackpool, Lancashire
09.2020 - 11.2020
  • Blackpool Pleasure Beach - Rides Team
  • Customer Service, Guest Safety, Turnstile Control.
  • Greeted customers with enthusiasm for positive ride experiences.
  • Advised customers on expected ride wait times and managed orderly queues.

Contractor Escort

Hays Recruitment
Preston, Lancashire
12.2021 - 07.2022
  • Maintained comprehensive understanding of all rules, policies and laws that governPrison Officer practice.
  • Escorting Contractors around each area of the prison, whilst asking for permission from the Prison Comms room via radios that where allocated to each person.
  • Supervising contractors on the wings whilst being aware of the surroundings and being the first point of call if a incident happened.
  • making sure that contractors tools and equipment was written in and out of the prison, so that nothing went missing and no prisoners got their hands on equipment.

Ride Operator

Blackpool Pleasure Beach
Blackpool, Lancashire
03.2021 - Current
  • Informed guests and staff ride operations to maintain safety protocols.
  • Greeted customers with enthusiasm for positive ride experiences.
  • Responded to urgent situations by pressing emergency stop button.
  • Addressed queries regarding ride information and escalated complaints to manager.
  • Announced ride rules using tannoy systems to maintain good customer safety.

Ride Trainer

Blackpool Pleasure Beach
Blackpool, Lancashire
06.2023 - Current
  • Assigned training exercises and skill assessments to newly hired employees.
  • Prepared training materials and supplemental aids to support employee comprehension.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.

Education

Diploma - Music

Preston College
Preston
09/2016 - 06/2018

Bachelor of Science - Policing and Criminal Investigation

University of Central Lancashire
Preston
09/2020 - 07/2021

Master of Science - Counter Terrorism

University of Central Lancashire
Preston
09/2022 - 03/2023

GCSEs -

Fulwood Academy
Preston
09/2010 - 06/2015

Skills

  • Confident communicator
  • Team supervision
  • Customer service
  • Target-driven
  • Customer assistance
  • Stock merchandising
  • Money handling
  • Self-motivated
  • Superb time management

Languages

English
Fluent

Timeline

Ride Trainer

Blackpool Pleasure Beach
06.2023 - Current

Contractor Escort

Hays Recruitment
12.2021 - 07.2022

Ride Operator

Blackpool Pleasure Beach
03.2021 - Current

Ride Operator

ARC Recruitment Agency
09.2020 - 11.2020

Sales Assistant

Primark
03.2017 - 12.2019

Diploma - Music

Preston College
09/2016 - 06/2018

Bachelor of Science - Policing and Criminal Investigation

University of Central Lancashire
09/2020 - 07/2021

Master of Science - Counter Terrorism

University of Central Lancashire
09/2022 - 03/2023

GCSEs -

Fulwood Academy
09/2010 - 06/2015

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Sarah Edwards