Hui Li Chen
Edinburgh
Summary
Motivated 3rd year student at University of Edinburgh with strong communication and customer service skills. Quick learner in fast-paced environments, skilled at building relationships and assisting customers. Reliable team player focused on problem-solving to enhance shopping experiences, seeking weekend and part-time roles aligned with university schedule.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Sales Assistant
Office Holdings Ltd
Edinburgh
10.2025 - Current
- Guided customers in selecting shoes with tailored advice to meet individual needs.
- Delivered attentive sales support that increased customer satisfaction and generated positive reviews.
- Facilitated customer product searches by providing detailed information to enhance their shopping experience.
- Collaborated with team members to achieve sales targets and boost overall store performance.
- Ensured a safe shopping environment by adhering to health and safety guidelines.
Front of House
Thai Express Kitchen
Edinburgh
11.2024 - 12.2025
- Assisted customers with menu choices, showcasing product knowledge and enhancing their dining experience.
- Welcomed and seated customers, creating a positive first impression that encouraged return visits.
- Built strong relationships with regular customers through personalised service and engaging conversations, fostering loyalty.
- Collaborated with kitchen staff to ensure timely and accurate food service.
- Processed card payments accurately, ensuring smooth transactions and customer satisfaction.
- Maintained cleanliness in all dining areas, promoting a safe and inviting atmosphere.
Waitress
Seoul Restaurant Aberdeen
Aberdeen
09.2023 - 09.2024
- Recommended menu items to customers, improving their overall dining experience.
- Trained new staff on menu items and service standards, ensuring consistent quality of service.
- Maintained clean and organised dining area, fostering a welcoming atmosphere for customers.
- Handled cash and card payments accurately, strengthening financial integrity in daily operations.
Pin Badge Box Volunteer
RSPB
Aberdeen
12.2022 - 08.2024
- Placed and monitored PIB badge boxes, ensuring regular stock checks, and cash collection.
- Cultivated strong relationships with businesses through regular follow-ups on pin badge box status.
- Informed business owners about wildlife conservation efforts, promoting sustainable practices through active engagement.
Retail Volunteer
Barnardo's
Aberdeen
11.2022 - 07.2023
- Processed sales transactions efficiently, handling cash and card payments with accuracy.
- Rotated stock on shelves to maximise sales opportunities for charity.
- Organised and tagged donations for efficient display on shop floor.
Education
MA - Accounting and Business
University of Edinburgh
Edinburgh 2024 - Current
Oldmachar Academy
Aberdeen 2018 - 2024
North East Scotland College
Aberdeen 2023 - 2024
Skills
- Product knowledge
- Customer service
- Sales target achievement
- Cash handling
- Confident communicator
- Attention to Detail
- Teamwork and Collaboration
- Multitasking efficiency
- Communication
- Confident communicator
- Problem-solving
- Positive attitude
- Financial Management
- Sales target achievement
Languages
English
Proficient
C2
Mandarin
Proficient
C2
Availability
Available weekends and select weekdays based on university schedule.
Timeline
Sales Assistant
Office Holdings Ltd
10.2025 - Current
Front of House
Thai Express Kitchen
11.2024 - 12.2025
Waitress
Seoul Restaurant Aberdeen
09.2023 - 09.2024
Pin Badge Box Volunteer
RSPB
12.2022 - 08.2024
Retail Volunteer
Barnardo's
11.2022 - 07.2023
North East Scotland College
2023 - 2024
Oldmachar Academy
2018 - 2024
MA - Accounting and Business
University of Edinburgh
2024 - Current