Joanne Green
Pickering,North Yorkshire
Summary
A confident communicator with strong customer service skills and expertise in till and cash handling. Demonstrates an organised approach to tasks, complemented by experience in product display. Known for being outgoing and enthusiastic, with a focus on delivering exceptional service and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work history
Sales assistant
Barretts of Woodbridge
Woodbridge, Suffolk
2019.04 - 2023.10
- Part-time position in the linen department.
- Advised customers re products.
- Demonstrated products effectively leading to increased sales conversions.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Built strong relationships with regular customers for repeat business.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
Customer service cashier
Co-op Food
Woodbridge, Suffolk
2016.09 - 2020.06
- Completed opening and closing procedures, ensuring store readiness.
- Stocked shelves whilst maintaining store cleanliness and orderliness.
- Checked customer ID when selling age-restricted items, following store policy.
- Trained and mentored new cashiers and clerks in correct processes.
- Operated cash register to facilitate smooth transactions.
Education
GCSEs -
Dane Court Grammar School
Broadstairs, KentA-Levels -
South Kent College of Technology
Ashford, DevonSkills
- Confident in till and cash handling
- Good customer service skills
- Experience in product display
- Confident communicator
- Organised approach
- Outgoing and enthusiastic
Affiliations
- Throughout my time in Woodbridge I volunteered at the Bookshop both on the shop floor and processing Online sales.
- I am a committee member of the Pickering Environmental Group, and organise a monthly litter pic.
- I enjoy model railway building, reading, walking and off-roading with my partner
- Currently volunteering at Pickering Library.
References
References available upon request.
Timeline
Sales assistant
Barretts of Woodbridge
2019.04 - 2023.10
Customer service cashier
Co-op Food
2016.09 - 2020.06
GCSEs -
Dane Court Grammar School
A-Levels -
South Kent College of Technology