Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sanita Devi

Customer assistant
Uxbridge

Summary

Tireless, well-organized Customer Advocate determined to resolve customer concerns to complete satisfaction. Balances company requirements against customer needs. Highly professional and courteous in all interactions. Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with willingness to escalate critical issues. Offering [Number] years of service-focused experience. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Customer Assistant

Customer service assistant
Uxbridge, Middlesex
03.2012 - Current
  • Researched and resolved account and service problems with friendly, knowledgeable support.
  • Documented customer concerns and inquiry resolutions in internal computer system.
  • Contacted outside providers on behalf of customers to help solve problems.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Led efforts to pursue creative methods to gather and interpret customer perspectives, partnering with senior management in product, strategy and IT initiatives.

Education

GCSE - English maths science business studies

Stockley acadamey
England
09.1994 - 07.2000

Skills

Till counting

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Timeline

Customer Assistant

Customer service assistant
03.2012 - Current

GCSE - English maths science business studies

Stockley acadamey
09.1994 - 07.2000
Sanita DeviCustomer assistant