SANDHYA RANI GUNTUKA

Liverpool,England

Summary

Dedicated professional with extensive experience in till and cash handling, customer service, and time management. Demonstrates outstanding customer service and strong communication skills, ensuring exceptional customer engagement. Proficient in bar cleaning procedures, food service, and bar maintenance. Committed to delivering high-quality service and maintaining a clean and efficient work environment.

Overview

years of professional experience

Work history

Bar staff member

Rajesh

Zythum Brewing Co, Hyderabad, India

01.2021 - 04.2023

Maintained cleanliness of glassware between customer visits
Restocked bar efficiently during busy periods.
Warmly greeted and served customers, promptly processing payments to minimize wait times.
Performed bar closing duties, thoroughly cleaning, sanitizing and replenishing stock.
Welcomed guests with friendly conversation and a fun atmosphere.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Ensured customer satisfaction by providing excellent service.
Set up the bar area daily with clean furniture, supplies, and beverage stock for typical bar demands.
Handled cash transactions to ensure accurate accounting.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

Education

Master of Science - Nursing

University of Liverpool

Liverpool

09.2023 -

Skills

Till and cash handling
Customer Service
Time-management
Outstanding customer service
Strong communication

Bar cleaning procedures
Food service
Customer engagement
Bar cleaning and maintenance

Languages

English

Fluent

References

References available upon request.

Timeline