Summary
Overview
Work history
Education
Skills
Timeline
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Mason Curran

manchester,England

Summary

I have always been enthusiastic about drinks and bar work since the age of 16 and starting off as a pot collector and this boosted my passion into bar work. I wish to further my career as i love doing this so much and meeting new people from different backgrounds and all ages and learning about there story and developing a good relationship with my customers. I'm always confident in the work i do as i always set myself to high standards and love constructive criticism to help further my development in the work place. I am also hardworking and resourceful and pay attention to detail.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Bar Supervisor

The Black Boy Pub
manchester , England
07.2018 - Current
  • Closely monitored stock levels to implement necessary replenishments for smooth running bar.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained exceptional customer service at peak times through strategic management of priorities and responsibilities.
  • Ensured presentation of bar and staff met high-quality industry targets and brand values.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintained bar stocks, replenishing daily as necessary.

Education

GCSEs - maths

Newall Green High School
Manchester
08.2013 - 06.2018

GCSEs - english literature

Newall Green High School
Manchester
08.2013 - 06.2018

GCSEs - science

Newall Green High School
Manchester
08.2013 - 06.2018

GCSEs - sport

Newall Green High School
Manchester
08.2013 - 06.2018

GCSEs - food technology

Newall Green High School
Manchester
08.2013 - 06.2018

Skills

  • Always shown great customer service by greeting guests when they arrive and ensuring they had a great time when they were here
  • Drinks upselling when we have promotional offers on i would make sure i do my best to upsell those drinks
  • Team leadership i always shown great leadership through giving my colleagues the independence through certain circumstances to show they can handle it themselves For example dealing with customers complaints
  • Beer, wine and cocktail service- always ensured the drinks were delivered with speed and efficiency
  • Expert multitasker-I am really good at multitasking remembering multiple orders whilst maintaining customers at the same time
  • Inventory control- always had the knowledge of when stock was running low and what stock we had this also further developed my problem solving to know how long the stock was going to last for till the next delivery
  • i always kept well under the budget i was set for with inventory and this shown i was really reliable and organised throughout the busy times
  • Confidence
  • Bar cleaning and maintenance- i ensured the bar was always up to standards by always doing a deep clean of the bar every night

Timeline

Bar Supervisor

The Black Boy Pub
07.2018 - Current

GCSEs - maths

Newall Green High School
08.2013 - 06.2018

GCSEs - english literature

Newall Green High School
08.2013 - 06.2018

GCSEs - science

Newall Green High School
08.2013 - 06.2018

GCSEs - sport

Newall Green High School
08.2013 - 06.2018

GCSEs - food technology

Newall Green High School
08.2013 - 06.2018

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Mason Curran