Samuel Ngonye
Ilford,Essex
Summary
Dedicated security professional with comprehensive expertise in safety and surveillance, holding a Full Door Supervisor SIA Security Licence and SIA CCTV Monitoring Licence. Proficient in building safety patrols, reception duties, and administrative support, complemented by strong team communication and customer service skills. Fluent in English and Italian, with a Full UK Driving Licence and First Aid training. Adept at utilising Microsoft Office for efficient task management. Committed to ensuring a secure environment while aspiring to advance within the security industry.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Security Receptionist/ Concierge
Portico
London , Greater London
2023.02 - Current
- Responding to emails using MS Outlook.
- Managing Daily Access for contractors via the Loading Bay.
- Signing in visitors and logging access passes.
- Escorting visitors.
- Telephone enquires.
- Building Entrance access control.
- CCTV monitoring in the Control room/security office.
- Daily Building Patrols and checks.
- Booking retail/apartment viewings using MS Outlook.
- Calendar management.
- Multi-functional task to assist the Building manager.
- Reporting faults.
- Onsite First Aider.
- Assist with front desk duties.
- Receiving and Logging daily deliveries via the Loading bay
Security receptionist
Kingdom Service Group Limited
Newton-le-Willows, St. Helens
2017.04 - 2023.02
- Maintained site security by monitoring CCTV and access control systems, conducting regular patrols, performing physical checks, and responding promptly to alarms and incidents.
- Ensured compliance with company policies, handled confidential information professionally, and kept accurate daily logs and incident reports.
- Delivered excellent customer service by assisting visitors, managing inquiries, conducting searches when required, and resolving conflicts calmly to maintain a safe and orderly environment.
- Supported emergency response procedures and effectively managed multiple tasks in high-pressure situations.
Education
LLB (Legum Baccalaureus) - Law
University of East London
London, England 2017.09 - 2020.05
Skills
- Full Door Supervisor SIA Security Licence
- SIA CCTV Monitoring Licence
- Full UK Driving Licence
- First Aid Trained
- Fluent in English and Italian
- Microsoft Office (Word & Outlook)
- Building Safety Patrol
- Reception Duties
- Administrative Support
- Team Communication
- Customer Service
Certification
Aug/2016 ECDL IT Level 1 at Learndirect Ilford (London)
Sep/2016 ECDL IT Level 2 at Learndirect Ilford (London)
May/2016 SIA Level 2
Aug/2016 Hospitality & Catering L2 (City & Guilds) Food & Beverage Level 2 (Edexcel) at Learndirect Ilford (London)
Jul/2016 BCS Digital Skills (Entry Level 3) at Learndirect Ilford (London)
Feb/2016 Functional Skills English Level 2 at Learndirect Ilford (London)
Jul/2017 NCFE Functional Skills Mathematics Level 2
Jul/2017 HABC Level 2 Certificate in Team Leading Principles (QCF)
Sep/2017 HABC Level 2 Certificate in Principles of Business and Administration (QCF)
Jul/2017 Introduction to Law and Criminology
May/2020 LLB (Hons) Law
Oct/2024 CCTV License
Timeline
Security Receptionist/ Concierge
Portico
2023.02 - Current
LLB (Legum Baccalaureus) - Law
University of East London
2017.09 - 2020.05
Security receptionist
Kingdom Service Group Limited
2017.04 - 2023.02