Zain Safeer
Dudley,West Midlands
Summary
Seasoned professional in security industry with focus on concierge roles. Noteworthy for maintaining high standards of security, hospitality, and customer service. Specialising in conflict resolution, access control, and emergency response, ensuring safe, secure, and welcoming environment for all.
Diligent professional with keen eye for maintaining security and providing exceptional customer service. Possesses strong communication and problem-solving skills, ensuring welcoming and secure environment. Aims to leverage these abilities to create positive impact in [Desired Position] role.
Offering strong interpersonal and communication skills, combined with proactive approach to problem-solving and conflict resolution. Knowledgeable about maintaining secure and welcoming environment, with focus on customer service and safety. Ready to use and develop vigilance, teamwork, and adaptability in [Desired Position] role.
Overview
8
8
years of professional experience
12
12
years of post-secondary education
1
1
Certification
Work history
Security concierge / Fire Marshall
Fortico Security Soulutions So Birmingham
Birmingham, West Mid Lands
04.2025 - 09.2025
- Monitored access points to ensure safety and security of premises.
- Conducted regular patrols to identify potential hazards and security breaches.
- Responded promptly to emergencies, implementing evacuation protocols and procedures.
- Provided exceptional customer service, assisting visitors and addressing inquiries.
- Coordinated fire drills, ensuring compliance with safety regulations and guidelines.
- Upheld security measures by managing CCTV surveillance system.
- Improved site safety with regular patrolling duties.
- Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
- Collaborated with local emergency services to establish efficient communication during incidents.
Security officer
Islamabad International Airport
Islamabad , Islamabad
07.2020 - 01.2025
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
- Liaised with emergency services during critical situations to ensure swift resolution of incidents.
- Trained new members of the security team, raising overall team performance levels.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Responded promptly to incidents and emergencies, coordinating with law enforcement and emergency services.
- Documented control room activities and incidents to maintain accurate records for future reference.
- Led crisis management drills regularly, ensuring preparedness in case of emergencies.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Conducted thorough investigations into reported crimes and gathered evidence effectively.
Computer science teacher
Quaid e Azam College
Kotli, Azad Kashmir
12.2017 - 03.2020
- Developed engaging lesson plans that catered to diverse learning styles and promoted critical thinking skills.
- Implemented innovative teaching strategies that enhanced student understanding of complex computer science concepts.
- Facilitated hands-on coding workshops that encouraged collaboration and problem-solving among students.
- Evaluated student performance through assessments and provided constructive feedback to motivate improvement.
- Implemented modern e-learning techniques, promoting a dynamic classroom atmosphere.
Education
NVQ Level 2 - Door Supervisor
K2 Advance Training
Dudley 03.2025 - 04.2025
NVQ Level 2 - CCTV Public Space Surveillance
K2 Advanced Training
Dudley 03.2025 - 04.2025
NVQ Level 2 - Fire Warden/ Fire Marshall
Vital Skills
United Kingdom 04.2025 - 05.2025
Bachelor of Science - Software Engineering
Mirpur University of Science and Technology
Mirpur Azad Kashmir Pakistan 11.2013 - 11.2017
Higher National Diploma - Aviation Security Officer
National Academy of Aviation Security, ASF
Karachi Pakistan 07.2020 - 01.2025
Higher National Diploma - X Ray Baggage Screener
National Academy of Aviation Security Pakistan
Karachi Pakistan 11.2021 - 01.2025
Skills
- Control Room Operation Expert
- MS Office Expert
- Door Supervisor and CCTV Licences
- Firearm Train Military Person
- Fire Warden/ Marshall
- Crime prevention
- Incident investigation methods
- Nurturing team spirit
- Effective communication
- Professional demeanour
- Incident reporting
- Keyholding services
- Proactive initiative
- Project coordination
- Security systems operation
- Basic first aid knowledge
- Customer service-oriented
- Incident reporting
- Access control management
- Identification verification
- CCTV monitoring
- Patrol procedures
- Fire safety training
- Emergency Response
- Microsoft Office
- Excel proficiency
- Criminal investigations
- CCTV operation
- Legible report writing
- Dispute and conflict resolution
- Site patrolling
- SIA Licence
- Records management
- Punctuality
- Crime prevention techniques
- Security operations experience
- Building access control
- Fire alarm testing
- Fire safety knowledge
- Courtesy and diplomacy
- Grace under pressure
- Prioritisation expertise
- Drug identification
- Self-Defence techniques
- CPR/First Aid certified
- Counter-terrorism
- Armed response
- Firearms training specialist
- Counter-terrorism tactics
- First aid proficient
- Intelligence analysis
- Firearms handling
- Witness interviewing
- Perimeter patrolling techniques
- Familiarity with security equipment
Affiliations
- watching news and current affairs
- Playing Snooker
- Visiting new places
- Reading History and Knowledge Books
Languages
English
Advanced
Urdu
Native
Hindi
Fluent
Punjabi
Fluent
Certification
SIA Door Supervisor
SIA CCTV Public Area Surveillance
Fire Marshall/ Warden
X Ray Baggage Scanning
Fire Arm Training
Military Training
Aviation Security Training
Timeline
Security concierge / Fire Marshall
Fortico Security Soulutions So Birmingham
04.2025 - 09.2025
NVQ Level 2 - Fire Warden/ Fire Marshall
Vital Skills
04.2025 - 05.2025
NVQ Level 2 - Door Supervisor
K2 Advance Training
03.2025 - 04.2025
NVQ Level 2 - CCTV Public Space Surveillance
K2 Advanced Training
03.2025 - 04.2025
Higher National Diploma - X Ray Baggage Screener
National Academy of Aviation Security Pakistan
11.2021 - 01.2025
Security officer
Islamabad International Airport
07.2020 - 01.2025
Higher National Diploma - Aviation Security Officer
National Academy of Aviation Security, ASF
07.2020 - 01.2025
Computer science teacher
Quaid e Azam College
12.2017 - 03.2020
Bachelor of Science - Software Engineering
Mirpur University of Science and Technology
11.2013 - 11.2017