Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Samuel Brookes

Long Eaton,Derbyshire

Summary

Dedicated professional with a strong foundation in customer service and communication excellence. Demonstrates patience, tolerance, and technological literacy to effectively support team objectives and enhance customer satisfaction. Skilled in merchandising and restock procedures, with a proven ability to work collaboratively as a team player. Committed to leveraging hard-working nature and expertise in customer service to contribute positively to organisational goals.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

Customer assistant

Tesco Extra
Long Eaton, Derbyshire
10.2017 - Current
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Provided excellent customer service to ensure repeat business.
  • Assisted customers with product selection to ensure satisfaction.
  • Coordinated seasonal changes in displays, met marketing objectives effectively.
  • Achieved improved product placement with negotiation skills.
  • Ensured accurate pricing and labelling of all products on display.

Customer assistant

Fortune Kitchen
Stapleford, Nottinghamshire
08.2013 - 09.2013
  • Handled high volumes of transactions during holiday seasons efficiently.
  • Collaborated closely with store management for daily operations success.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Handled high volume of inbound calls, ensuring minimal waiting times for callers.

Education

GCSEs - Information, Communication and Technology

Central College
Nottingham
09.2014 - 07.2016

GCSEs - Maths

Central College
Nottingham
09.2014 - 07.2016

GCSEs - English

Central College
Nottingham
09.2014 - 07.2016

Skills

  • Patience and tolerance
  • Hard-working
  • Technological literacy
  • Restock procedures
  • Communication excellence
  • Customer Service
  • Merchandising
  • Team player

Languages

English
Native

Affiliations

Playing Video Games/Board Games. Enjoy puzzles like crosswords etc. Enjoy following the football seasons.

Timeline

Customer assistant

Tesco Extra
10.2017 - Current

GCSEs - Information, Communication and Technology

Central College
09.2014 - 07.2016

GCSEs - Maths

Central College
09.2014 - 07.2016

GCSEs - English

Central College
09.2014 - 07.2016

Customer assistant

Fortune Kitchen
08.2013 - 09.2013
Samuel Brookes