Sam Wellard
London
Summary
A results-driven hospitality professional with extensive experience in team leadership, restaurant management and staff supervision. Demonstrating strong leadership, training and recruitment. Consistently ensuring high standards of hosting and customer service.
Highly proficient in Microsoft 365, Google Workspace, LibreOffice, Slack and Trello, with thorough IT and network knowledge enabling efficient working environment. Food safety level 3, Health and safety level 2 and first AID trained.
Overview
26
26
years of professional experience
Work history
Assistant Manager, (Temporary cover)
HoP Vietnamese
London
2026.02 - 2026.03
- Managing guest flow efficiently, ensuring customers are acknowledged and valued in a fast paste environment.
- Addressing customer complaints to help maintain trust in the brand and demonstrating a calm manner in challenging services.
- Ensuring all employees are motivated and engaged.
- Facilitating regular team meetings to support open communication within the group.
- Ensuring high standards of Restaurant cleanliness to assist in creating a memorable experience for customers.
Assistant Manager
Nando’s
London
2025.09 - 2026.02
- Working alongside the General Manager in multiple locations, I have learned and mastered:
- Management of back of house staff
- Kitchen duties (food prep/food safety/temp regulations/product cooking and distribution to back of house)
- Health and Safety
- Grilling and Co-ordination.
- Hosting the door, working the floor, running food.
- Till Operation
- Finance Management
- Customer enquiries and complaints.
- Opening and Closing of Restaurant
Technical Lead
Vertumnus Productions
London
2024.05 - 2024.09
- Oversee Media Systems/Storage and maintain company website.
- Arrange servicing of software and hardware via relevant vendors.
- Media and Studio management
Operations Manager
Evolutions TV
London
2022.11 - 2024.03
- Responsible for all Operational resources inclusive of staffing, training, and development to support progression.
- Line management of Resource Co-ordinator and Edit & Media Support.
- Keep pace with Technology that may impact the Operational Team.
- Ensuring Clients and colleagues are up to speed with changes and demands equally.
- Solving technical workflow issues and advise on procedural improvements.
Account Manager
Shift-4
London
2022.06 - 2022.11
- As an Account Manager, outside of post-production, I committed to the management of Broadcast equipment rental (inclusive of crew when applicable!)
- A period that has proved my ability to adapt to management of different genre/Industry.
- This position required Sales knowledge, product knowledge and providing to top-level Clients and brands.
- With over 3000 products to learn and master, thus allowing trust from Clients in all communication formats, I was trusted to hit targets monthly.
Technical Manager
Directors Cut Films
London
2014.11 - 2022.06
- In the role of Technical Manager my main objective was to ensure the technical team worked at optimal levels, I maintained the health of 35 Edit Suites, and all media storage platforms.
- During this period, I developed my knowledge of workstation rebuilds (HP/Dell) Implemented new images of all machines and gained a wealth of IT understanding.
- As the Technical face of DCF, I was involved in all Client related issues and resolutions.
Offline Manager
Envy Post
London
2012.11 - 2014.11
- Managed all Offline workload.
- Taking control of specific large projects from a technical and Client facing standpoint.
- Training Staff and ensuring correct workflows were adhered to throughout the department.
Senior Avid Assistant
Directors Cut Films
London
2011.01 - 2012.11
Technical Supervisor/Avid Support
Crow TV
London
2005.07 - 2011.01
Senior Edit Assistant
Resolution
London
2004.02 - 2005.07
Central Technical Area Co-ordinator
Resolution
London
2003.09 - 2004.02
Facility Co-ordinator
Resolution
London
2000.02 - 2003.09
Education
A-Levels -
Tunbrige Wells Grammar for Boys
KentSkills
- Team Management
- Restaurant Management
- Client and customer service, customer liaison
- HR recruitment and training
- Literate in Microsoft 365/Google Workspace/LibreOffice/Slack/Trello
- Simultaneous multi-project management
- Thorough IT and Network knowledge
- Effective delegator
- Product display creativity
- Quality control implementation
- Time management mastery
- Recruitment and hiring practices
- Supervisory expertise
- Compliance awareness
- Promotions execution
- Reliable follow-through
- Technical proficiency
- Influential networking
- Data analysis capability
- Communication excellence
- Leadership proficiency
- Proactive initiative taker
- Customer relationship building
- Finance management
- Process improvement techniques
- Staff management
Timeline
Assistant Manager, (Temporary cover)
HoP Vietnamese
2026.02 - 2026.03
Assistant Manager
Nando’s
2025.09 - 2026.02
Technical Lead
Vertumnus Productions
2024.05 - 2024.09
Operations Manager
Evolutions TV
2022.11 - 2024.03
Account Manager
Shift-4
2022.06 - 2022.11
Technical Manager
Directors Cut Films
2014.11 - 2022.06
Offline Manager
Envy Post
2012.11 - 2014.11
Senior Avid Assistant
Directors Cut Films
2011.01 - 2012.11
Technical Supervisor/Avid Support
Crow TV
2005.07 - 2011.01
Senior Edit Assistant
Resolution
2004.02 - 2005.07
Central Technical Area Co-ordinator
Resolution
2003.09 - 2004.02
Facility Co-ordinator
Resolution
2000.02 - 2003.09
A-Levels -
Tunbrige Wells Grammar for Boys