Helen Suzanne Webster

Accomplished professional with extensive expertise in office management and administration, leveraging skills in Word, Excel, PowerPoint, Outlook, MS Teams, and SharePoint to optimise operations. Proficient in Power Bi and various CRM systems to enhance client relations and database administration. Demonstrated success in recruitment and hiring processes, document control systems, and performance management. Adept at boosting office morale through effective coordination and training initiatives. Committed to streamlining invoicing, billing, and expense tracking while maintaining efficient office inventory management. Career goals include advancing strategic office coordination to drive organisational success.

Organised and resourceful Office Manager with knack for streamlining operations and boosting team productivity. Managed office transitions and implemented new systems that improved workflow and reduced costs. Known for fostering positive work environments and ensuring smooth day-to-day office functions.

• Recognised by management for the organisation, coordination and facilitation of a full office move.
• Updated and implemented HR & recruitment processes for continued company compliance
• Developed and implemented a coaching, mentoring and training programme for engineering apprentices and graduates.
• Responsible for the success of a rail project that had been previously failing to meet KPI's which had resulted in financial penalties.
• Created and implemented an orientation and onboarding process.
• Implemented a more modern approach to the people management and training processes.
• Successfully updated and improved including modernisation of HR policies, process, and function