Safa Haroon

I worked at WMHC Ltd for over a year, where I gained valuable experience in administration, housing support, and finance. I became confident in completing Housing Benefit (HB) forms, maintaining accurate records, processing documentation, and assisting with financial and tenancy-related administration. The role developed my organisational skills, attention to detail, ability to manage confidential information, and confidence in working efficiently within a professional office environment.

During my time at Real Energy, I developed strong administrative and communication skills by managing spreadsheets to organise customer and property information. I regularly contacted customers to provide assistance, arrange appointments, and respond to enquiries in a professional manner. I also coordinated daily schedules by organising which properties my colleagues needed to visit, ensuring jobs were allocated efficiently and completed on time. This role strengthened my organisational abilities, attention to detail, and confidence in working within a fast-paced team environment.

Completed a two-week work experience placement at a law firm, where I gained an insight into the legal profession and supported the team with a range of administrative tasks. I assisted with organising case files, preparing documents, and observing client meetings and legal procedures while maintaining confidentiality. This experience strengthened my communication, organisation, attention to detail, and professionalism, while giving me a better understanding of working in a office environment.