Sabrina Willmott
York,North Yorkshire
Summary
I am a hard worker with an extensive background in bartending, waitressing, food preparation and pot washing. I am often described as friendly and efficient under pressure. I am looking for a job in preferably retail or food service (such as waitressing or barista work). I will be a valuable and bubbly asset to your business.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Kitchen staff
Gelato Lounge
Market Weighton , York
2023.07 - Current
- Adhered to health and safety regulations by maintaining a clean working environment.
- Assisted in inventory management for efficient kitchen operations.
- Contributed to team efficiency by assisting with food preparation tasks.
- Maintained high standards of cleanliness by regularly cleaning work areas.
- Prepared ingredients for cooking, resulting in faster meal production times.
- Prepared nutritious meals for customers by following recipes accurately.
- Maintained hygiene standards by cleaning utensils and equipment after use.
- Streamlined food preparation processes to improve kitchen efficiency.
- Managed waste efficiently, contributing towards sustainable practices in the kitchen.
- Supported dishwasher duties when required maintaining steady flow of clean utensils at all times.
- Safeguarded food quality, storing ingredients properly after use.
- Minimised mistakes in orders through careful attention to detail during food preparation.
- Handled food carefully, minimising risk of cross-contamination between raw and cooked items.
- Improved overall customer experience through timely dish preparation.
- Packed takeaway orders securely to prevent spillage during transit.
Waitress
Gelato Lounge
Market Weighton , York
2022.10 - Current
- Maintained clean and organised dining area for customer comfort.
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Collaborated with kitchen staff to ensure order accuracy.
- Managed table settings for enhanced dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Utilised professional communication skills to resolve customer complaints.
- Provided top-notch service to customers, improved overall dining experience.
- Improved customer satisfaction by providing efficient and friendly service.
- Enhanced guest satisfaction through attentive and prompt service.
- Advanced team efficiency by assisting in training new waitstaff members.
Barista
Gelato Lounge
Market Weighton , York
2022.06 - Current
- Managed high volume orders during peak hours maintaining quality of service.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Demonstrated proficiency in operating espresso machines with precision and care.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Promoted seasonal beverages effectively increasing their uptake.
- Collaborated with team members during busy periods improving workflow efficiency.
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Maintained cleanliness of the café area whilst preparing orders.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
Education
GCSEs - Mathematics
Archbishop Holgates
York GCSEs - English Literature
Archbishop Holgates
YorkGCSEs - English Language
Archbishop Holgates
YorkSkills
- Dish plating
- Hygiene prioritisation
- Flexible working hours
- Proficient in recipe following
- Patient and composed
- High volume catering expertise
- Waste reduction tactics
- Positivity in high-stress environment
- Food cost control understanding
- Positive attitude promoter
- Training and mentoring capacity
- Food presentation aesthetics
- Experience with dietary restrictions
- Knife handling techniques
- Use of commercial dishwashers
- Resilience under stress
- Vegetable cutting speed
- Rapid decision-making
- Inventory control
- Kitchen sanitisation and waste disposal
- Food presentation
- Food quality assurance
- Customer service-oriented
- Fast learner
- Health and Safety Compliant
- Food storage procedures
- Food hygiene practices
- Safe knife handling
- High-volume kitchens
- Food safety understanding
- Health and Safety adherence
- Task prioritisation
- Multitasking efficiency
- Beverage serving
- Basic mathematics
- Use of bar equipment
- Strong memory capacity
- Proactive listening
- Prompt response
- Communicative and articulate
- Complex tray carrying
- Service-Oriented mindset
- Cash handling
- Payment Processing
- Table clearing
- Order processing
- Menu knowledge
- Glass and cutlery polishing
- Coffee and tea brewing
- Hospitality etiquette
- Order memorisation
- Excellent stamina
- Clear communication
- Order taking
- Food allergen awareness
- Food serving
- Table set up
- Bar snacks promotion
- Table arranging and cleaning
- Table service
- Fast dishwashing operations
- Cocktail mixing
- Opening and closing procedures
- Outstanding customer service
- Speed pouring technique
- Alcohol service etiquette
- Alcohol law familiarity
- Beverage serving techniques
- Tap handle operation
- Liquor storage understanding
- Tactful complaint handling
- Beer pouring proficiency
- Glassware cleaning
- Strong memory retention
- Understanding of licensing laws
- Serving temperatures knowledge
- Bar equipment usage
- Composure under pressure
- Wine pairing knowledge
Certification
Online course in food hygiene and sufficient training.
Timeline
Kitchen staff
Gelato Lounge
2023.07 - Current
Waitress
Gelato Lounge
2022.10 - Current
Barista
Gelato Lounge
2022.06 - Current
GCSEs - Mathematics
Archbishop Holgates
GCSEs - English Literature
Archbishop Holgates
GCSEs - English Language
Archbishop Holgates