Saba Fatima
London,Greater London
Summary
Skilled in delivering compassionate patient care, ensuring comfort and safety in diverse healthcare settings. Proficient in effective communication with patients and healthcare teams, fostering organized and calm environments. Experienced in assisting with daily living activities, managing medical equipment, and administering medications. Committed to maintaining clean and safe environments while adhering to health and safety regulations.
Overview
11
11
years of professional experience
21
21
years of post-secondary education
Work History
Temp Christmas Assistant
Primark
London, Greater London
11.2025 - 01.2026
- Assisted senior staff to gain practical skills in operations and procedures.
- Restocked inventory and arranged displays to uphold professional presentation.
- Maintained order and cleanliness of shelves through strategic visual merchandising.
- Managed stock levels on shop floor, ensuring availability of sizes and popular items.
- Streamlined deliveries and backstock management for optimal shelf placement in store
- Arranged merchandise displays to elevate visual appeal and showcase seasonal trends.
- Evaluated sales data to pinpoint best-selling items and guide stocking decisions.
- Supervised dressing rooms, facilitating customer assistance while ensuring cleanliness and order.
Sales Assistant
Poundland & Dealz
London, Greater London
12.2022 - 05.2025
- Provided outstanding customer service through effective issue resolution and loyalty cultivation.
- Executed sales transactions with precision, managing cash and card payments efficiently.
- Guided customers in product selection and location to enrich shopping experience.
- Partnered with team members to attain sales targets and propel store success.
- Ensured tidy and safe shopping environment by adhering to health and safety guidelines.
- Managed customer returns, refunds, and exchanges at customer service desk efficiently.
- Optimised stock room layout for efficient product access and enhanced inventory management.
College Administrator
New Madina Junior and Degree College
Hyderabad, India
02.2019 - 10.2021
- Managed school administrative functions, encompassing student enrolments, attendance monitoring, and staff scheduling.
- Facilitated dialogue between teaching staff and parents to address student concerns and progress.
- Streamlined daily office operations, overseeing inquiries and providing exceptional customer service.
- Established comprehensive filing systems for student records, guaranteeing confidentiality and streamlined information access.
- Organised staff meetings for discussion on curriculum, student progress, and new initiatives.
- Oversaw inventory levels, procuring educational and office supplies to facilitate school activities.
- Coordinated community events, including parent-teacher conferences and annual sports days, boosting engagement.
- Managed front desk operations, greeting visitors and directing them to appropriate departments.
Childcare Assistant
Avisya Kids Daycare Center
Hyderabad, India
01.2017 - 01.2019
- Supervised child activities to guarantee safety and mitigate hazards.
- Crafted and presented meals while guiding children in dining etiquette
- Sustained hygienic environment through thorough cleaning of toys, equipment, and play areas.
- Fostered sharing and collaboration among children through structured interactions.
- Monitored children consistently to bolster security and well-being.
- Switched baby nappies and maintained cleanliness of all areas.
- Maintained cleanliness of play equipment consistently to ensure health standards compliance.
- Facilitated meal preparation and feeding processes to address children's needs.
Technical Support Engineer
Knoah Solutions
Hyderabad, India
08.2014 - 11.2016
- Provided straightforward technical support through detailed step-by-step guidance for clients.
- Addressed customer issues through email, calls, and live chat to facilitate prompt resolutions.
- Facilitated customer setup of new systems, applications, and software.
- Identified and resolved technical issues through remote access tools to reduce downtime.
- Handled service user requests within target timeframes to ensure operational efficiency.
- Leveraged support tickets to monitor incidents and optimise response speed.
Education
Master of Science - Computing and Technology with Advanced Practice
University of Northumbria at Newcastle
London, ENG 01.2022 - 01.2024
Bachelor of Science - Computer Science Engineering
Jawaharlal Nehru Technology University
Hyderabad, India 06.2010 - 06.2014
Certificate of Higher Education - Mathematics, Physics & Chemistry
Board of Intermediate
Hyderabad, India 06.2007 - 05.2009
GCSEs -
New Model High School
Hyderabad, India 06.1994 - 05.2007
Skills
- Customer service
- Inventory management
- Team collaboration
- Problem solving
- Time management
- Staff supervision
- Health compliance
- Dedicated team player
Languages
English
Proficient
C2
Hindi
Proficient
C2
Urdu
Proficient
C2
Interests
- Travelling
- Painting
- Buidling DIY Projects
- Browsing
- Henna Artist
Timeline
Temp Christmas Assistant
Primark
11.2025 - 01.2026
Sales Assistant
Poundland & Dealz
12.2022 - 05.2025
Master of Science - Computing and Technology with Advanced Practice
University of Northumbria at Newcastle
01.2022 - 01.2024
College Administrator
New Madina Junior and Degree College
02.2019 - 10.2021
Childcare Assistant
Avisya Kids Daycare Center
01.2017 - 01.2019
Technical Support Engineer
Knoah Solutions
08.2014 - 11.2016
Bachelor of Science - Computer Science Engineering
Jawaharlal Nehru Technology University
06.2010 - 06.2014
Certificate of Higher Education - Mathematics, Physics & Chemistry
Board of Intermediate
06.2007 - 05.2009
GCSEs -
New Model High School
06.1994 - 05.2007