Saad Ullah Virak
Glasgow,Glasgow City
Summary
Experienced professional with a strong background in store management and operations supervision, adept at implementing staff training programmes and driving sales through effective marketing strategies. Demonstrates exceptional conflict resolution capabilities and active selling techniques, coupled with expertise as a strong negotiator to achieve business objectives. Committed to optimising store performance and fostering team development to deliver outstanding customer experiences.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Retail Manager
Woodstock store
Kilmarnock, East Ayrshire
2024.12 - Current
- Gained excellent product knowledge through diligent research, leading to better sales performance.
- Delivered exceptional service standards by promoting team collaboration and commitment.
- Handled customer complaints effectively to maintain high levels of customer satisfaction.
- Optimised merchandise display, contributing to improved store aesthetics and shopper engagement levels.
- Achieved increased customer satisfaction by implementing effective staff training programmes.
Retail worker
Day to Day
Glasgow, Glasgow City
2024.10 - 2024.12
- Demonstrated strong knowledge of products by answering customer queries effectively.
- Consistently met personal sales goals whilst providing excellent customer service.
Education
Bachelor of Science - Computer Science
Ripha International University
Pakistan 2021.09 - 2024.06
FSC - Pre-Engineeing
Superior Group of Colleges
Pakistan 2019.09 - 2021.05
Skills
- Conflict resolution capability
- Strong negotiator
- Store operations supervision
- Staff training programmes implementation
- Store Management
- Sales and marketing strategies
- Active selling techniques
Languages
English
Advanced
Urdu
Native
Punjabi
Proficient (C2)
Timeline
Retail Manager
Woodstock store
2024.12 - Current
Retail worker
Day to Day
2024.10 - 2024.12
Bachelor of Science - Computer Science
Ripha International University
2021.09 - 2024.06
FSC - Pre-Engineeing
Superior Group of Colleges
2019.09 - 2021.05