Accomplished Customer Service Representative of 2 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.
Handling of Cash and Processing Payments and Return's
Stocking and replenishing shelves as well as pulling stock forward to ensure presentability to all customers
Engaging with customers to provide the best customer service i can
Took part in regular training and lessons to keep up to date with laws and standards
Accepted deliveries and adjusted stock on POS as needed
Delivered shopping to elderly and people unable in the community
Shared responsibility with team members and worked well as a team
Resolved Customer complaints and queries over the phone and provided great solutions
Took part in active sales and helped customers decide what they needed for the jobs at hand
Ordered and filled stock
Promoted and upsold current deals and offers
Engaged in sales over the phone
Handled large amounts of cash
Held keys for closing and opening
Counted tills and made floats in preparation for the next day
Customer Service
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