Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Ruby Taws

Consett,Durham

Summary

A skilled worker with training and experience in verbal persuasion and proactive engagement, complemented by strong customer service abilities. Demonstrates comprehensive knowledge of restraint techniques, including self-defence training and handcuffing methods. Committed to enhancing safety and security through effective communication and tactical skills, aiming to contribute to environments that prioritise protection and client satisfaction. Dedicated to ensuring those to care for maintain good welfare.

Overview

4
4
years of professional experience

Work history

Detention Custody Officer

Serco
Consett, Durham
03.2025 - Current

Control and restraint and self defence trained, which ensured I was able to carry out reasonable and proportionate use of force techniques when needed.

Care for the detainees, focussing on their welfare and maintaining a high level of care for them whilst they are in the centre.

Customer Service Assistant

Moto Hospitality
Washington, Tyne and Wear
08.2024 - 03.2025

Shop Assistant

Socketts Ltd
Gateshead, Tyne and Wear
02.2024 - 08.2024

Sales Advisor

Schuh
Gateshead, Tyne and Wear
06.2021 - 08.2024

Shop Assistant

Sainsbury's
Sunderland, Tyne and Wear
10.2023 - 02.2024

Education

NCFE Level 3 Diploma - Uniformed Public Services

Newcastle College
Newcastle upon Tyne

NCFE Level 3 Certificate - Uniformed Public Services

Newcastle College
Newcastle upon Tyne

GCSEs - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, History

Grace College
Gateshead

GCSEs - Health and Social Care, Enterprise

Grace College
Gateshead

Skills

  • Verbal persuasion
  • Self-Defence training
  • Proactive engagement
  • Restraint techniques knowledge
  • Handcuffing technique
  • Strong customer service

References

References available upon request.

Timeline

Detention Custody Officer

Serco
03.2025 - Current

Customer Service Assistant

Moto Hospitality
08.2024 - 03.2025

Shop Assistant

Socketts Ltd
02.2024 - 08.2024

Shop Assistant

Sainsbury's
10.2023 - 02.2024

Sales Advisor

Schuh
06.2021 - 08.2024

NCFE Level 3 Diploma - Uniformed Public Services

Newcastle College

NCFE Level 3 Certificate - Uniformed Public Services

Newcastle College

GCSEs - English Language, English Literature, Mathematics, Biology, Chemistry, Physics, History

Grace College

GCSEs - Health and Social Care, Enterprise

Grace College
Ruby Taws