Summary
Overview
Work History
Education
Skills
Timeline
Generic
DEBORAH BUCHANAN

DEBORAH BUCHANAN

Boyton,Cornwall

Summary

A passionate, supportive, and flexible individual with strong conflict resolution and law knowledge. Possesses excellent verbal and written communication skills, coupled with a proven ability to work effectively in team settings. Committed to leveraging these skills to contribute positively to organisational goals and foster a collaborative work environment.

Overview

39
39
years of professional experience

Work History

Detention custody officer

Sussex Police
Brighton and Worthing, East and West Sussex
02.2020 - 11.2023
  • Maintained order and security within detention facility by implementing safety protocols. Detained person search.
  • Booking into custody, risk assessment questions.
  • Ensured detained persons wellbeing through regular checks and monitoring activities for signs of distress.
  • Managed conflicts amongst detained person and booking in police officers with diplomatic intervention techniques.
  • Upheld human rights standards consistently whilst dealing with detainees irrespective of their crimes or backgrounds.
  • Responded swiftly to emergencies, minimising potential harm or damage caused by unforeseen incidents.
  • Provided efficient administrative support to the facility, enhancing daily operations.
  • Identified detainees in need of specialised health and wellbeing support.
  • Trained new staff members effectively, leading to their rapid integration into the team.
  • Facilitated constructive communication among staff members with regular meetings and open dialogue, improving team morale.
  • Strengthened security measures by conducting thorough inspections of cells regularly.
  • Mitigated risk of incidents within the facility through proactive surveillance of detainee behaviour.
  • Liaised effectively with healthcare professionals to ensure timely medical assistance for detainees as required.
  • Observed prisoner conduct to detect suspicious behaviour.
  • De-escalated threatening behaviours, using restraint techniques when necessary.
  • Regular communications with solicitors and investigating officers.

Criminal Investigator

HM Customs & Excise and HM Revenue and Customs
London and South East, London and South East
08.1988 - 02.2020
  • Conducted comprehensive criminal investigations, resulting in prompt justice.
  • Provided expert witness testimony in court for successful case prosecution.
  • Enhanced departmental performance by implementing innovative investigative techniques.
  • Gathered vital evidence from crime scenes to secure convictions.
  • Collaborated with law enforcement agencies, improving case resolution rates.
  • Utilised advanced surveillance equipment for effective suspect tracking.
  • Managed sensitive information confidentially, maintaining public trust.
  • Resolved complex cases through meticulous evidence analysis.
  • Interviewed witnesses and suspects to gain crucial insights into crimes committed.
  • Trained junior investigators, fostering a high-performing team environment.
  • Compiled detailed reports on investigations undertaken; clarity ensured for all involved parties.
  • Liaised regularly with legal professionals; ensuring complete understanding of cases under investigation.
  • Demonstrated strong communication skills when briefing senior officers on progress of ongoing investigations.
  • Tracked down and apprehended criminals efficiently; contributing to improved public safety.
  • Regular participation in professional development courses; kept up-to-date with latest investigative methods and legislation changes.
  • Obtained and developed critical intelligence and evidence, building case file preparations for appropriate offender prosecution.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Used exceptional interpersonal skills to interview suspects and garner necessary information.
  • Prepared thorough, accurate case files to support investigations and facilitate arrests.
  • Testified in courts to support case evidence and findings and secure convictions for suspects.
  • Directed investigators and other law enforcement personnel at crime scenes.
  • Assessed witness or suspect behaviour to determine statement credibility.
  • Planned and participated in large-scale criminal raids.

Sales assistant and sales supervisor

Marks and Spencer PLC
Brighton, East Sussex
11.1984 - 08.1988
  • Improved customer service by efficiently handling queries and complaints.
  • Assisted customers with product selection for optimal satisfaction.
  • Offered personalised shopping advice to enhance customer experiences.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Conducted daily inventory checks to manage stock levels accurately.
  • Collaborated effectively with team members to meet sales targets.
  • Built strong relationships with regular customers for repeat business.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Managed till operations smoothly, reducing waiting time for customers.

Education

A-Levels - Geography and Business Studies

BHASVIC
Brighton
09/1984 - 07/1987

Skills

  • Conflict resolution
  • Law knowledge
  • Excellent verbal and written communication skills
  • Team working
  • Passionate, supportive and flexible individual

Timeline

Detention custody officer

Sussex Police
02.2020 - 11.2023

Criminal Investigator

HM Customs & Excise and HM Revenue and Customs
08.1988 - 02.2020

Sales assistant and sales supervisor

Marks and Spencer PLC
11.1984 - 08.1988

A-Levels - Geography and Business Studies

BHASVIC
09/1984 - 07/1987

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DEBORAH BUCHANAN