Summary
Overview
Work history
Education
Skills
Custom
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic
CRISTIAN ALOIS FAGATEANU

CRISTIAN ALOIS FAGATEANU

Crawley,UK

Summary

A highly skilled professional with extensive experience in security and technology, known for being calm and decisive under pressure. Demonstrates strong observation and situational awareness, with a proven track record in conflict resolution and de-escalation. Possesses comprehensive knowledge of custody and security procedures, complemented by excellent written and verbal communication skills. Recognised for teamwork and leadership capabilities, having been awarded as one of the best advisors in a care team setting. Proficient in computer literacy, including email, records management, and databases. Experienced filmmaker for marketing advertising, adept at building computers to specific design specifications, installing CCTV systems, and operating forklifts for over 12 years across Romania and the UK.

Overview

8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Detention Custody Officer

Serco
London
09.2024 - 07.2025
  • Responsible for supervising and ensuring the welfare of individuals in custody.
  • Carrying out searches, headcounts, and incident reporting in line with regulations.
  • De-escalating conflicts while maintaining calm, control, and authority.
  • Monitoring CCTV and physical movement within the facility.
  • Completing logs, escort duties, and enforcing rules and procedures.
  • Working collaboratively with team members and law enforcement personnel.

Customer Service Advisor

Lords Builders Merchants
London
04.2021 - 08.2024
  • Handled a high volume of incoming calls and customer enquiries.
  • Processed sales, resolved complaints, and maintained accurate records.
  • Built long-term relationships through professional communication.
  • Worked under pressure to meet sales and service targets.

Distribution Assistant

Stafforce Recruitment
London
04.2017 - 03.2021
  • Order picking, packing, and goods dispatch using handheld scanners.
  • Operated forklifts and VNA equipment to move goods safely.
  • Traffic and loading area control (banksman duties).
  • Maintained cleanliness and safety in warehouse environments.

Line Leader

Sony DADC UK Ltd
London
09.2017 - 03.2018
  • Supervise and control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage.
  • Organise, facilitate and manage stock takes at regular intervals.
  • Ensure that all relevant procedures and processes are followed and adhered to in line with the Company's procedures and requirements.
  • Build team philosophy and cultivate a team atmosphere by working with the team to achieve the company's targets and objectives.

Warehouse operative and Driver mate

Mango Solutions
London
08.2017 - 10.2017
  • Taking delivery of goods and storing them.
  • Moving stock by hand or with machines.
  • Packing and wrapping goods.
  • Loading goods for sending out.

Education

Level 3 Diploma -

Marketing and Business Management
09.2018 - 03.2019

Skills

  • Calm and decisive under pressure
  • Strong observation and situational awareness
  • Conflict resolution and de-escalation
  • Knowledge of custody and security procedures
  • Excellent written and verbal communication
  • Teamwork and leadership capabilities
  • Computer literate (email, records, databases)
  • Filmmaker, recording for design companies as marketing advertising
  • Building computers with all design specs and operational systems
  • Install CCTV cameras and set an operation system for permanently view
  • Forklift Driver for at least 12 years in Romania, and rest of my time been here in UK
  • Awarded with Care Team, been one of the best advisors, and challenge difficult problems

Custom

  • Football
  • Videography
  • Travelling

Languages

Romanian
Native
English
Advanced

Certification

I have a level 3 Diplomat at School of Elizabeth in 2019

New Forklift Driver Certificate awarded and VNA Certificate with Up Sailing Escape

Accomplishments

2 Silver Ribbons and one Bonze Medal awarded from military backround

Affiliations

Hobbies are to make films different types of scenarios with sports camera professional cameras and drones. Using as well for any Marketing Advertising


Timeline

Detention Custody Officer

Serco
09.2024 - 07.2025

Customer Service Advisor

Lords Builders Merchants
04.2021 - 08.2024

Level 3 Diploma -

Marketing and Business Management
09.2018 - 03.2019

Line Leader

Sony DADC UK Ltd
09.2017 - 03.2018

Warehouse operative and Driver mate

Mango Solutions
08.2017 - 10.2017

Distribution Assistant

Stafforce Recruitment
04.2017 - 03.2021

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CRISTIAN ALOIS FAGATEANU