Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sydney Brindle

Liverpool

Summary

I'm a motivated, hardworking individual possessing an immense

appreciation for hospitality and customer service.

I developed my creativity and attention to detail while pursuing a

Costume Design Extended Diploma at Liverpool City College, and

these skills transfer effectively to the hospitality industry.

My background includes hands-on experience in customer-facing

roles at Asda and Yummy Cafe, where I excelled in assisting

customers, managing inventory, and maintaining a clean and

welcoming environment.

I acquired significant problem-solving abilities, the capacity to manage financial transactions, and a commitment to offering exceptional customer service during my previous experiences. Through voluntary work, in which I assisted and coached younger students with textile projects, promoting their development and confidence, I was able to hone my leadership skills.

In addition to my professional experiences, I enjoy cooking, baking,

and music, which enhance my creativity and passion for creating

memorable experiences for others. I am eager to bring my dedication,

customer-focused approach, and hospitality skills to a dynamic and

customer-oriented environment.

Overview

10
10
years of professional experience
7
7
years of post-secondary education

Work history

Bar Staff Member

LFC
Liverpool
08.2024 - Current
  • Collaborated with team members to efficiently manage high-volume periods during events and busy nights.
  • Assisted in training new staff members on bar procedures and customer service protocols.
  • Monitored inventory levels and communicated needs for restocking supplies to management.
  • Followed health and safety regulations to maintain a safe working environment for staff and customers.
  • Prepared beverages, ensuring consistent quality.
  • Cleaned and sanitised bar area, maintaining high standards of hygiene.
  • Implemented the Challenge 25 policy to verify the age of customers purchasing age-restricted items.

Customer Service Colleague

Asda
Liverpool
11.2020 - 08.2024
  • Assisted customers with their needs, providing excellent customer service.
  • Maintained records of shop inventory and rotated stock to ensure freshness and availability.
  • Operated the register, resolving customer issues efficiently and accurately.
  • Ensured the store remained clean, tidy, and safe.
  • Assisted the shop manager with unloading large orders and produce deliveries.
  • Implemented the Challenge 25 policy to verify the age of customers purchasing age-restricted items.
  • Provided support to team members by sharing knowledge of products and services.
  • Handled customer feedback by logging issues and proposing solutions for future improvement.

Barista/Waitress

Yummy Cafe
Liverpool
04.2015 - 07.2017
  • Brewed various hot drinks and handled cash transactions.
  • Cleaned tables and ensured the dining area was presentable.
  • Took orders and replenished stock to maintain service efficiency.
  • Prepared high-quality beverages and food items according to established recipes and standards.
  • Maintained cleanliness and organisation of workstations to ensure a safe and efficient environment.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.

Education

Masters - Costume Making

Liverpool Institute for Performing Arts
Liverpool
09.2024 - 08.2025

A-Levels -

Broughton Hall Sixth Form
Liverpool
09.2018 - 05.2020

GCSEs -

Broughton Hall Catholic High School
Liverppol
09.2013 - 06.2018

Skills

  • Customer Service: Proven ability to assist customers with their needs, resolve issues, and ensure a positive experience
  • Cash Handling: Experience managing cash transactions accurately and efficiently
  • Inventory Management: Skilled in maintaining records of inventory, rotating stock, and ensuring product availability
  • Team Leadership: Strong leadership skills developed through guiding and mentoring students and taking charge in professional settings
  • Communication: Excellent verbal and written communication skills, effectively interacting with customers and colleagues
  • Problem-Solving: Ability to quickly address and resolve customer issues and operational challenges
  • Attention to Detail: Keen eye for detail in both creative projects and maintaining a clean, organised environment
  • Culinary Skills: Enjoy cooking and baking, enhancing creativity and precision

Timeline

Masters - Costume Making

Liverpool Institute for Performing Arts
09.2024 - 08.2025

Bar Staff Member

LFC
08.2024 - Current

Customer Service Colleague

Asda
11.2020 - 08.2024

A-Levels -

Broughton Hall Sixth Form
09.2018 - 05.2020

Barista/Waitress

Yummy Cafe
04.2015 - 07.2017

GCSEs -

Broughton Hall Catholic High School
09.2013 - 06.2018
Sydney Brindle