Ruby Newton
Summary
Dedicated barista with expertise in speciality coffee brewing and latte art, complemented by a proactive attitude and enthusiasm. Holds a Food Hygiene Certificate and excels in milk steaming and frothing, ensuring high-quality beverages. Skilled in barista equipment maintenance, aiming to enhance customer satisfaction through exceptional service and craftsmanship.
With background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work history
Shop assistant
Again Garments
Oxford, Oxfordshire
2025.01 - 2026.02
- Maintained stock levels on shop floor to ensure consistent product availability for customers.
- Managed stock, built up an understanding of high and low demand stock. Hand picked items to sell in store
- Gained skills in accurately pricing vintage garments to maximise sales
- Curated vintage clothing displays to elevate visual appeal and attract customer interest.
- Built rapport with frequent shoppers to foster loyal customer base. Providing a friendly atmosphere and space for the community
Cafe manager
Common ground community cafe
Oxford, Oxfordshire
2023.01 - 2025.01
- Promoted from barista to Cafe Manager within 2 years.
- Recruited and trained staff to our standard
- Developed weekly work rotas for 7+ members of staff.
- Managed inventory to avoid stock shortages or excesses. Including working closely with suppliers.
- Ensured adherence to food hygiene regulations, safeguarding public health.
- Developed and managed cleaning rosters to guarantee cafe health and safety standards.
- Maintained safe working and guest environments, reducing injury and incident risks. Developed risk assessment for staff and customers
- Organised community events at the cafe, attracting more customers and providing a safe space for gatherings.
- Promoted cafe on social media platforms, enhancing visibility and engagement.
- Recommended management improvements, contributing to reduced operational costs.
Barista
Common ground community cafe
Oxford, Oxfordshire
2021.01 - 2023.01
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Operated espresso machines with precision, ensuring high-quality beverage preparation.
- Exhibited high level of coffee making, use of coffee machine, steam wand and grinders. Inc. Latte
- Trained new and junior staff on coffee-making techniques, fostering skill development in grinding, steaming, and latte art.
- Managed high volume orders during peak hours maintaining quality of service.
- Collaborated with team members during busy periods to enhance workflow and maintain service quality.
- Cleaned grinders and coffee machines daily to ensure optimal performance.
- Implemented hygiene standards throughout café premises for public health safety compliance.
- Cooked food using grill to provide fresh meals for customers.
Education
GCSEs -
Chipping campden school
Chipping Campden, GloucestershireLevel 3 art -
Oxford city college
Oxford 2019.09 - 2020.03
Skills
- Food Hygiene Certificate
- Milk steaming and frothing
- Speciality coffee brewing
- Barista equipment maintenance
- Latte art
- Positivity and enthusiasm
- Proactive attitude
Timeline
Shop assistant
Again Garments
2025.01 - 2026.02
Cafe manager
Common ground community cafe
2023.01 - 2025.01
Barista
Common ground community cafe
2021.01 - 2023.01
Level 3 art -
Oxford city college
2019.09 - 2020.03
GCSEs -
Chipping campden school