Kelly Linton
Barnstaple,Devon
Summary
Friendly Shop Assistant skilled in delivering exceptional customer service and maintaining well-organised store. Known for creating positive shopping experiences and boosting sales through attentive assistance and product knowledge. Always eager to help, ensuring customers leave satisfied and store operations run smoothly.
Overview
28
28
years of professional experience
Work History
Shop assistant
Warrens bakery
Barnstaple, Devon
04.2015 - Current
- Greeted every customer warmly, promoting friendly atmosphere.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted customers in finding desired items to enhance their shopping experience.
- Built rapport with frequent shoppers to foster loyal customer base.
- Collaborated effectively with team members during busy periods.
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Updated window displays regularly for fresh store appeal.
- Promoted sales and special promotions to increase store revenue.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Managed stock levels on shop floor for continuous product availability.
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Handled cash register efficiently, ensuring accurate transactions.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed opening and closing duties in line with established schedule.
- Updated product labelling and pricing to reflect discounts and offers.
- Received and processed product returns.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Displayed promotional material on storefronts to attract shoppers.
- Supervised junior staff activities and kept shop operational.
- Totalled bills using maths skills and maintained accurate till count.
- Requested and checked customer IDs at checkout for age-restricted products.
Nail technician
Kelly's mobile beauty
Barnstaple, Devon
07.2013 - 04.2015
- Fostered a relaxing atmosphere through friendly interaction with clients whilst performing nail treatments.
- Reduced supply waste by carefully monitoring usage of nail products during procedures.
- Completed administrative tasks such as handling cash transactions and maintaining client records accurately.
- Performed routine equipment maintenance to ensure tools were safe and effective for use.
- Removed old nail polish efficiently without damaging natural nails prior to new applications.
- Applied acrylic nails neatly using precise hand-eye coordination skills, resulting in satisfied customers every time.
- Offered personalised consultations for clients desiring unique nail designs.
Shop assistant
Kingsburg house
Barnstaple, Devon
11.1996 - 10.2008
- Greeted every customer warmly, promoting friendly atmosphere.
- Built rapport with frequent shoppers to foster loyal customer base.
- Collaborated effectively with team members during busy periods.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Handled queries regarding products, providing detailed information as necessary.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Handled cash register efficiently, ensuring accurate transactions.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed opening and closing duties in line with established schedule.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Dining room assistant
Aramark
Chivenor, Devon
07.1998 - 01.2000
- Contributed to positive dining atmosphere with professional demeanour and appearance.
- Built rapport with guests through friendly and attentive service.
- Created welcoming atmosphere through polite interaction and quick response to requests from guests.
- Undertook special tasks assigned by management-demonstrated flexibility and commitment.
- Fostered team spirit amongst staff members, contributing to overall productive work environment.
- Maintained cleanliness of dining room, ensuring comfortable environment for diners.
- Upheld high hygiene standards with regular cleaning duties, promoting healthful dining setting.
- Prepared tables for next customers promptly after each use – facilitated quicker turnaround times.
- Ensured timely provision of cutlery and glassware for efficient service delivery.
- Facilitated seamless meal service by aiding in food delivery from kitchen to tables.
- Supported waitstaff by promptly clearing dishes-enhanced table turnover rate.
- Enhanced dining experience by ensuring clean and well-set tables.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Kept tables clear of used crockery, glassware and cutlery.
Education
Food safety and allergens level 2 -
Warrens online courses
BarnstapleNVQ Level 3 - Nail technology
Petroc
Barnstaple 09.2013
NVQ Level 2 - Retail
Petroc
Barnstaple09.1997
Skills
- Positivity and enthusiasm
- Cash handling proficiency
- British retail law knowledge
- Personal selling techniques
- Product display setup
- Effective multitasking
- Patience under pressure
- Basic mathematics
- Money transactions
- Shop floor maintenance
- Point of sale operation
- Cash handling
- Customer Service
- Product knowledge
- Refund and exchange processing
- Order processing
- Cashing up
- Good numeracy
- Complaint handling
- Food Hygiene Certificate
- Food preparing
- Cleaning
- Team player mentality
- Excellent communication skills
- Cultural awareness
Timeline
Shop assistant
Warrens bakery
04.2015 - Current
Nail technician
Kelly's mobile beauty
07.2013 - 04.2015
Dining room assistant
Aramark
07.1998 - 01.2000
Shop assistant
Kingsburg house
11.1996 - 10.2008
Food safety and allergens level 2 -
Warrens online courses
NVQ Level 3 - Nail technology
Petroc
NVQ Level 2 - Retail
Petroc
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