Summary
Overview
Work history
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Ruby-Mae Whitfield

Gloucester,Gloucestershire

Summary

Friendly and approachable, with strong communication skills combined with knack for multitasking in fast-paced environments. Demonstrates excellent customer service and teamwork abilities, ensuring smooth daily operations. Ready to contribute positively and enhance customer experiences in roles during time away from college and studies.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Bar and Cafe Assistant

Gloucester Irish Club
Gloucester, Gloucestershire
08.2024 - Current
  • Ensured consistent quality of food and drinks, fostering customer loyalty.
  • Facilitated smooth operations through effective communication with team members.
  • Prepared hot beverages tailored to individual customer preferences.
  • Prepped ingredients daily to guarantee fresh offerings.
  • Maintained swift service by promptly cleaning and resetting tables.
  • Took accurate food orders to eliminate misunderstandings in service delivery.
  • Collaborated closely with staff to promote a cooperative work environment.

Bar staff member

Gloucester Old Boys Rugby Football Club
Gloucester, Gloucestershire
12.2023 - 08.2024
  • Organised special events at bar, enhancing customer engagement.
  • Restocked bar efficiently during peak hours to ensure service continuity.
  • Liaised with kitchen staff to deliver seamless service.
  • Executed end-of-day cleaning duties, preparing bar for next day's trade.
  • Sanitised bar area, upholding stringent hygiene standards.
  • Cleared counters and disposed of waste, maintaining cleanliness.
  • Collected, washed, and stored glassware efficiently between guests.

Education

GCSEs - High School

St Peters RC High School and Sixth Form Centre
Gloucester
09.2020 - 06.2025

Skills

  • Multitasking proficiency
  • Exceptional customer service
  • Food ingredients expert
  • Self-motivated initiative
  • Positive attitude and courtesy
  • Reliable punctuality
  • Payment processing
  • Health and safety compliance
  • Food hygiene regulations
  • Fire safety awareness

Affiliations

  • Reading
  • Physical Fitness
  • Socialising with family and friends
  • Video and board games

Certification

Level 3 Emergency First Aid at Work

References

References available upon request.

Timeline

Bar and Cafe Assistant

Gloucester Irish Club
08.2024 - Current

Bar staff member

Gloucester Old Boys Rugby Football Club
12.2023 - 08.2024

GCSEs - High School

St Peters RC High School and Sixth Form Centre
09.2020 - 06.2025

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Ruby-Mae Whitfield