Rose Gardner
Kington St Michael,Wiltshire
Summary
A highly organized and welcoming School Office Administrator with expertise in safeguarding and compliance, proficient in SIMS and SCOPAY, with a strong background in office operations, including front desk reception, administrative duties, and diary management in a busy school office.
Overview
17
17
years of professional experience
Work history
School Receptionist & Administrator
Kington St Michael CE Primary School
Chippenham, Wiltshire
2025.05 - Current
- Creating vital positive first impression with parents, children, staff and visitors at reception in a busy school office, with a professional yet approachable demeanour.
- Managing pupil records, admissions and daily attendance, and creating pupil data reports for senior team, in SIMS.
- Creating and managing parent communications, trips, payments, parent-teacher consultations and school events, including response forms, using ScoPay.
- Managing school diary for all staff, and creating documents, spreadsheets and presentations on a daily basis, using Microsoft Office Suite.
- Liaising with subject leads to facilitate trips, booking transport, organising parent volunteers, and managing all external communications.
- Organising and writing newsletters to keep parents informed about school activities and achievements, and local press articles to raise the profile of the school in the community.
- Spearheading modernisation of school branding and design across all print materials and parent communications, using Canva and Adobe Creative Suite to create stylish, impactful visual collateral.
- Worked with the Head Teacher to launch the new school website, and managed ongoing content updates.
- Work on specific projects as requested by SLT, including creation of a Visitor Safeguarding booklet and New Parent presentations.
- Managing all requests, issues and queries from parents via phone and email, and ensuring smooth relay of information to relevant staff and children.
- Procuring stationery, class materials, cleaning supplies and provisions with external suppliers.
- Collect all IT and technical issues across the school and liaised with IT support services for prompt rectification.
- Providing administrative support to the Head Teacher and Senior Leadership Team when required.
- Handling sensitive information appropriately, maintaining strict confidentiality at all times, and adhered to School Code of Conduct and safeguarding policies.
- Together with job-share, facilitating the smooth running of the School Office, creating seamless and effective handovers every week.
Receptionist
Butcombe Brewery (The Methuen Arms)
Corsham, Wiltshire
2023.06 - 2025.01
- Receptionist duties for a boutique hotel and award-winning restaurant, dealing with telephone and in-person visitors, enquiries and deliveries.
- Managing all hotel and restaurant bookings and maintaining accurate records on Access Collins Bookings System and Zonal PMS System.
- Managing the hotel and restaurant diary and preparing the daily diary sheets for all staff.
- Supporting the General Manager and Assistant Managers with administrative tasks.
- Assisting the Events team with organisation of events at the venue, from business meetings to large-scale weddings.
- Using the POS system to take payments and handling cash deposits at the bank.
- Producing creative content, including Reels, for the Instagram account.
Designer and Maker
Rose Gardner Studio
Kington St Michael, Wiltshire
2017.08 - Current
- Running my own small business, designing and handmaking ceramics from my home studio.
- Selling products online, at markets and events, and via wholesale.
- Building excellent relationships with store buyers, fulfilling orders to deadlines, and creating bespoke items for different shops.
- Designing, writing all copy for, and managing my own website on Shopify for ecommerce.
- Writing and designing newsletters and sending these to my mailing list using Mailchimp.
- Designing and arranging manufacture of bespoke packaging.
- Setting up and maintaining a clean, tidy and efficient workspace.
- Creating production schedules and delivering to multiple deadlines.
- Managing shipping for a high volume of orders by post and with couriers.
- Creating a dedicated Instagram account with appealing content, and building a genuine and engaged following from zero.
- Presenting products to press and providing samples for features in print, online, and on TV – I’m delighted my work has been featured in The Observer, Stylist, Elle, Forbes, and on ITV’s This Morning!
Content Manager & Editor
Nickelodeon
London
2013.10 - 2017.08
- Leading the Children’s Publishing team at Nickelodeon Consumer Products, overseeing children’s books, magazines and digital products across Nickelodeon’s brand portfolio.
- Developing products with major international publishers including Penguin Random House, Hachette, Scholastic, Egmont, Panini, Bauer, Centum and Parragon, across the EMEA region.
- Sub/copy-editing, editorial and design quality control and brand guardianship.
Junior Editor
Penguin Children's Books
London
2009.04 - 2013.10
- Overseeing the entire book production process, from commissioning authors, designers and illustrators, to liaising with print-production, and managing budgets and schedules.
- Writing, editing, copy-editing and proofreading titles across a range of genres.
- Devising new formats and ways of storytelling beyond traditional book products.
Education
Master of Arts - Children's Literature and Creative Writing
Birkbeck, University of London
London /2011 - /2013
Bachelor of Arts - English
University College London
/2001 - /2004
Foundation Degree in Arts - Art and Design
Camberwell College of Art, UAL
London /2000 - /2001
Skills
- Safeguarding & Compliance: DBS cleared, KCSIE guidelines, First Aid trained
- Management Information Systems (MIS): SIMS, SCOPAY
- Office & Operations: Front desk reception, administrative duties, diary management
- Pupil Administration: Attendance monitoring, admissions, leavers, SEN records
Timeline
School Receptionist & Administrator
Kington St Michael CE Primary School
2025.05 - Current
Receptionist
Butcombe Brewery (The Methuen Arms)
2023.06 - 2025.01
Designer and Maker
Rose Gardner Studio
2017.08 - Current
Content Manager & Editor
Nickelodeon
2013.10 - 2017.08
Junior Editor
Penguin Children's Books
2009.04 - 2013.10
Master of Arts - Children's Literature and Creative Writing
Birkbeck, University of London
/2011 - /2013
Bachelor of Arts - English
University College London
/2001 - /2004
Foundation Degree in Arts - Art and Design
Camberwell College of Art, UAL
/2000 - /2001