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Associate principal engineer

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A personable, professional and highly focused individual with extensive external and internal communications resulting in excellent interpersonal skills. Accomplished in customer service and client management with ability to deal comfortably with people at all levels. Highly committed to working to deadlines and prioritising tasks. Enjoys working in a team supporting colleagues, but equally confident working on own initiative and making decisions to achieve personal and company objectives. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

I am a highly motivated and dedicated graduate of Glasgow Caledonian University, where I achieved a bachelors degree in International Tourism and Events Management. My academic background has equipped me with a strong understanding of the global tourism and events sectors, including key areas such as customer experience, project management, marketing, and business operations.
Alongside my academic achievements, I have accumulated over 10 years of hands-on experience in customer service through my role as a Sales Assistant in the George clothing department at Asda. Over the past decade, I have consistently demonstrated a commitment to delivering excellent customer care, developing strong interpersonal skills, and supporting customers with product inquiries, sales transactions, refunds, and complaint resolutions. I have extensive experience in cash handling, using point-of-sale systems accurately, and managing customer needs efficiently in a busy retail environment.
In addition to my front-line retail experience, I have also worked within the administration department at Asda, where I developed strong IT and organisational skills. My responsibilities included drafting professional letters, preparing and managing financial spreadsheets, and assisting with the coordination of daily store operations. This dual experience across customer service and administration has enhanced my ability to multitask, work under pressure, and maintain high levels of attention to detail.
I am passionate about creating positive customer experiences and thrive in fast-paced, customer-facing environments. With a blend of academic knowledge and extensive practical experience, I am eager to apply my skills within the tourism, events, or service industries. I am now seeking an opportunity where I can continue to grow professionally, contribute to organisational success, and develop my career in a dynamic and customer-centric environment. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.

I am a enthusiastic, hard-working and an optimistic individual that often comes up with solutions. I work well in both team working environments but also as well as using my own initiative, I tend to use experiences to help me grow and learn. I am currently looking for a part time job especially in a kitchen ,whilst I'm studying a level 2 art diploma course in college.

Rose Clary

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Overview

Work history

Sales Assistant

Weekend sales assistant

Lettings Manager

Lettings Manager

Lettings Negotiator

Lettings Negotiator

Secretary for Lettings Department

Education

A-Levels - 3 passes B-C

GCSEs - 10 passes A-B

Intermediate and Advanced Course -

Skills

Timeline

Sales Assistant

Weekend sales assistant

Lettings Manager

Lettings Manager

Lettings Negotiator

Lettings Negotiator

Secretary for Lettings Department

A-Levels - 3 passes B-C

GCSEs - 10 passes A-B

Intermediate and Advanced Course -

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