Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Robin Owen

Llangynwyd,County Borough of Bridgend

Summary

Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations. Ready to contribute to the restaurant.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Crew Member

McDonald's
Bridgend, County Borough of Bridgend
02.2025 - Current
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Provided personalised customer service fostering loyalty amongst clients.
  • Participated in regular stock takes helping manage supplies efficiently.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Resolved customer complaints quickly, restoring trust in service quality.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.

Staff

Talbot Chip Shop
Maesteg, County Borough of Bridgend
06.2024 - 12.2024
  • Collaborated well with team members for successful projects.
  • Coordinated schedules for seamless daily operations.
  • Implemented safety procedures in compliance with regulations.
  • Upheld cleanliness standards in workspace to maintain hygiene levels.
  • Welcomed guests warmly to create positive first impression.
  • Maintained inventory, reducing stock shortages.
  • Prepared reports meticulously, aiding decision-making process.
  • Manage over 10 orders once
  • Served customers promptly and courteously for repeat business.

Education

GCSEs - All compulsory GSCEs, Drama, French, Triple Science and, Catering

Maesteg Comprehensive
Maesteg, County Borough of Bridgend
09.2019 - 05.2024

A-Levels - Music, Drama and, Welsh Bacc

Maesteg Comprehensive
Maesteg, County Borough of Bridgend
09.2024 - 06.2026

Skills

  • Communication excellence and proficiency
  • Constructive feedback
  • Peer collaboration
  • Understanding of special dietary needs
  • Adaptability in fast-paced environments
  • Health and safety compliance
  • Team player mentality
  • Cash handling expertise
  • Customer service skills
  • Product knowledge
  • Food preparation techniques
  • Multidisciplinary teamwork
  • Menu memorization
  • Order processing efficiency
  • Performance management strategies

Affiliations

  • Musical Theatre
  • True Crime

Accomplishments

I was in RAF Cadets for 2 and a half years where I completed my Bronze DofE, Silver Leadership Award, First Aid Training and, many more.

Timeline

Crew Member

McDonald's
02.2025 - Current

A-Levels - Music, Drama and, Welsh Bacc

Maesteg Comprehensive
09.2024 - 06.2026

Staff

Talbot Chip Shop
06.2024 - 12.2024

GCSEs - All compulsory GSCEs, Drama, French, Triple Science and, Catering

Maesteg Comprehensive
09.2019 - 05.2024
Robin Owen