Riesha Mahan

• Handled incoming telephone calls promptly to minimise customer waiting times and enhance their overall satisfaction.
• Maintained up-to-date knowledge of products, services, and company policies to offer accurate information to customers.
• Successfully managed customer issues with effective and efficient solutions.

Hostess for corporate event catering to the needs of up to 200 guests.

Resolving any issues promtly and quickly providing a professional service to ensure repeat custom.

• Supervised children during activities and play to ensure safety and proactively address behavioural issues.
• Supported pupils with classwork and assisted teacher in demonstrating and using equipment, enhancing learning experience.