Richard Stanley
STAFFORD,Staffordshire
Summary
Results driven sales professional with a track record in meeting sales goals and maintaining strong client relationships. Adept at resolving customer objections through responsive listening and effective communication, leveraging extensive Salesforce experience to enhance customer engagement. Skilled in product demonstration and presentation, with a deep understanding of product knowledge and cultural awareness. Committed to delivering exceptional customer service while managing time efficiently under pressure.
Experienced in customer engagement and sales with focus on delivering tailored solutions to clients. Consistently achieve targets through strong communication skills and deep understanding of customer needs. Skilled in building lasting relationships to drive repeat business and enhance overall satisfaction. Some of my current customers have dealt with me for decades
Overview
32
32
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Sales Advisor
Budgen Motors
Telford, Shropshire
10.1993 - Current
- Worked extended hours during holiday season managing high customer footfall.
- Maintained clean, organised retail environment to enhance shopping experience.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Boosted brand reputation with demonstration of product knowledge.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Delivered excellent customer service by addressing and resolving queries.
- Resolved customer complaints swiftly, maintaining company reputation.
- Increased sales through effective negotiation and persuasion techniques.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Built rapport with new and existing customers to boost client retention.
- Provided customers with price information and handled financial transactions.
- Delivered high sales performance within budget to strict deadlines and targets.
- Demonstrated product features and functions to engage potential customers.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
Education
O-Levels - Senior School
Adams Grammar School
Newport , Shropshire 09.1980 - 05.1986
Skills
- Meeting sales goals
- Maintaining client relationships
- Resolving customer objections
- Results-Driven attitude
- Responsive listening
- Salesforce experience
- Product demonstration
- Customer engagement
- Product presentation
- Resilience under pressure
- Time management
- Customer Service
- Cultural awareness
- Product knowledge
Affiliations
- Love football , have spent many hours being frustrated !
- I enjoy quiet breaks with my girlfriend and dogs
- Enjoy an interest in local history
- Have a massive vinyl record collection
Certification
Full UK issue driving licence since 1986
Languages
English
Native
Timeline
Sales Advisor
Budgen Motors
10.1993 - Current
O-Levels - Senior School
Adams Grammar School
09.1980 - 05.1986