Rhiannon Kitchener
Croydon,London
Summary
Accomplished retail makeup artist with comprehensive knowledge of makeup, hair care and skin care products, as well as experience providing makeup and skincare services to meet clients' needs and wants. Committed to demonstrating highlights and features of products to increase sales and benefit customers.
Overview
3
3
years of professional experience
Work History
Retail Artist
Mac Cosmetics
Bromley, London
06.2025 - Current
- Created personalised makeup looks for clients attending special occasions, delivering flawless finishes that lasted throughout events.
- Conducted one-on-one consultations to understand client preferences and provided tailored beauty advice, improving customer satisfaction.
- Shared new products and promotions with customer to encourage sales.
- Met sales targets through proactive promotion and excellent customer service.
Boots Beauty Specialist
Boots UK
Chichester, West Sussex
09.2024 - 05.2025
- Utilised up-to-date knowledge of beauty trends to provide advice on cosmetics and techniques.
- Received thorough training straight from brand ambassadors to further my depth of knowledge on products and techniques
- Greeted customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Oversaw cash handling procedures, ensuring accurate transactions and secure management of daily takings.
Customer Advisor
Boots UK
Chichester, West Sussex
05.2023 - 09.2024
- Assisted customers by effectively answering enquiries about product placement, details, and availability, enhancing their shopping experience.
- Resolved customer service enquiries promptly and accurately, contributing to overall customer satisfaction.
- Managed complaints with professionalism, offering tailored solutions to maintain customer loyalty.
- Enhanced shop layout and visual merchandising to improve product visibility and attract more customers.
Education
Bachelor of Arts - Musical Theatre (Music)
University of Chichester
Chichester Sep 2022 - Jun 2025
Skills
- Customer service
- Makeup Application
- Product knowledge
- Beauty consultation
- Tailored solutions
- Sales targets
- Positive attitude
- First aid
Timeline
Retail Artist
Mac Cosmetics
06.2025 - Current
Boots Beauty Specialist
Boots UK
09.2024 - 05.2025
Customer Advisor
Boots UK
05.2023 - 09.2024
Bachelor of Arts - Musical Theatre (Music)
University of Chichester
Sep 2022 - Jun 2025