Reegan Boylan
Norwich
Summary
A dedicated hospitality professional with a strong focus on customer satisfaction. Demonstrates expertise in time management, order taking, and cash handling, ensuring seamless operations in high-volume dining environments. Proficient in food service equipment use and tills operation, with a resilient approach under pressure. Experienced in maintaining office records, showcasing attention to detail and autonomous work ethic.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Waitress
TGI Fridays
Milton Keynes
2024.02 - 2025.02
- Handled cash transactions accurately, ensured balanced till at end of shift.
- Met special dietary requests with careful preparation and presentation of dishes.
- Ensured smooth restaurant operation by effectively managing reservations system.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Enhanced guest satisfaction through attentive and prompt service.
- Average nights consisted of serving 15-20 tables per night.
Apprentice administrator
Milton Keynes University Hospital
Milton Keynes
2023.09 - 2024.09
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Average day consisted of filing 100s of patient records and delivering 15-30 physical records around hospital departments.
Customer Assistant
Marks & Spencer
Milton Keynes
2023.03 - 2023.07
- Stocked shelves regularly for easy access to products by customers.
- Operated till systems smoothly, streamlining check-out process for customers.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
Education
Bachelor of Arts - Game Art Design
University of Norwich
Norwich 2025.09 -
Diploma of Higher Education - Business Administration
Milton Keynes College
Milton Keynes 2022.09 - 2023.09
Diploma of Higher Education - Games, Animation and VFX
Milton Keynes College
Milton Keynes 2023.09 - 2024.08
Diploma of Higher Education - Extended Diploma Games, Animation and VFX
Milton Keynes College
Milton Keynes 2024.09 - 2025.09
Skills
- Alcohol licence awareness
- Hygiene regulations compliance
- Time management mastery
- Order taking proficiency
- Resilient under pressure
- Food service equipment use
- Tills operation
- Patience and composure
- Hospitality-Focused mindset
- Stock rotation practices
- Restaurant etiquette familiarity
- Cash handling
- Payment Processing
- High-volume dining
- Verbal communication
- Multidisciplinary teamwork
- Upselling
- Regulatory compliance
- Microsoft office suite proficiency
- Attention to Detail
- Maintaining office records
- Autonomous
Affiliations
Formula 1 Simulator Racing
Bouldering
Art and design
Twitch Streaming
Music
Timeline
Bachelor of Arts - Game Art Design
University of Norwich
2025.09 -
Diploma of Higher Education - Extended Diploma Games, Animation and VFX
Milton Keynes College
2024.09 - 2025.09
Waitress
TGI Fridays
2024.02 - 2025.02
Apprentice administrator
Milton Keynes University Hospital
2023.09 - 2024.09
Diploma of Higher Education - Games, Animation and VFX
Milton Keynes College
2023.09 - 2024.08
Customer Assistant
Marks & Spencer
2023.03 - 2023.07
Diploma of Higher Education - Business Administration
Milton Keynes College
2022.09 - 2023.09